Family Support Team Manager

Martin House is one of the leading children's and young people's hospices in the UK. Children's specialist palliative care is life-long supportive care. It's all-encompassing care, provided to children and their families over time. Alongside medical care, children experience therapeutic treatments, home visits and different types of support involving a huge range of activities. This support extends to the whole family with parents and siblings involved throughout. For instance, care teams can support parents to meet their children's needs, and siblings can get involved in therapeutic activities.

Job Summary: An exciting opportunity has arisen for an experienced specialist mental health practitioner or senior accredited counsellor to join our Directorate of Care working within the Family Support and Wellbeing Team. This role embodies our commitment to compassionate, family centred care and professional excellence. This post holder will support a diverse team of professionals from several disciplines to provide a specialist support service to children/young people and their families who are facing life limiting conditions or bereavement and experiencing complex and acute levels of distress.

The successful candidate will have a passion for leadership, staff development and working as part of a multi-professional team. Their leadership will directly influence the emotional wellbeing of families navigating some of the most challenging moments of their lives. This post holder will have the opportunity to further develop their knowledge and experience in psychological and emotional support provided in children's hospice care; learning from a team committed to providing holistic specialist palliative care.

Experience of working with families who have children with complex or palliative needs would be beneficial but is not essential. Please note all applicants must be registered with HCPC/NMC/SWE or be a senior accredited member of the BACP.

Our ideal candidate will

• Have significant experience of providing professional leadership, supervision and support.
• Be dedicated, compassionate, warm, and always work in collaboration with others.

• Be open, flexible, responsive, and be driven to deliver high standards in everything you do.
• Practice the Martin House values including being child and family focused, listening, and valuing others, working holistically, and being dedicated to care.
• Want to work in a well-established, award-winning hospice, working as part of the multidisciplinary team to support the children, young people, and their families from the time of their referral through end-of-life care and into bereavement.
• Be good at building rapport and making people feel at ease.
• Have good IT skills and the ability to record care accurately and contemporaneously.
• Due to the nature of the role access to a vehicle for business purposes is required.

Martin House places families at the heart of all that we do and this is reflected in the amazing benefits we offer our valued team members.

• Annual leave – eight weeks per year, including bank holidays
• Sick pay – six months full pay and six months half pay following successful completion of probationary period.
• Recognition of NHS pension scheme for candidates who are currently in the scheme and up to 10 per cent contributory AVIVA scheme.
• Enhanced maternity and partners leave to exceed the NHS entitlement
• Health and wellbeing programme including access to free of charge Employee Assistance Programme for employees and their families
• Accredited Menopause and Mindful employer
• Life insurance – two times annual salary
• Free parking at our children's hospice in Boston Spa

If you would like to be part of an exciting new journey within the Charity and are seeking a new challenge supporting a warm friendly and supportive team, we would love to hear from you. Please apply via our website and complete an application form, referring to the Job Description and Person Specification which can be found here.

For further information, please contact Emma Taylor, Head of Family Support at Closing date: Midday on 11th December 2025. If you have not heard from us by 6th December 2025, please assume your application has been unsuccessful on this occasion.

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation.

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants will be required to undertake a DBS via the Disclosure and Barring Service.

Please note all applicants must already hold the legal right to work in the UK.

• Internal reference
  

FSCTM
- ##### Closing date

11/12/2025
- ##### Location

Boston Spa
- ##### Hours per week

35
- ##### Salary

£ £ per annum. Please note starting salaries usually start at the bottom of the scale.