Service Manager

7 days ago


York, York City, United Kingdom Sugarman Health & Wellbeing Full time £17,300 - £35,600 per year
Job description

Rate of Pay: £17.30 per hour
Location: Acomb, York
Care Setting: Autism & Mental Health Supported Living - 4 self-contained flats
Hours: Full-time 40 hours per week.
Shifts: Monday to Friday

About Us

Sugarman Health and Wellbeing is a nationwide care provider dedicated to delivering high-quality, person-centred care in the community, helping people live as independently and safely as possible.

Why Join Sugarman Health and Wellbeing?

Joining Sugarman Health and Wellbeing means becoming part of a supportive and purpose-driven team that truly values the impact of quality care. With a strong reputation for delivering personalised healthcare services across the UK, Sugarman offers not just a job, but a rewarding career where you can make a real difference in people's lives. Whether you're an experienced healthcare professional or just starting out, you'll benefit from comprehensive training, flexible working patterns, and genuine growth opportunities.

Benefits of working for Sugarman Health and Wellbeing:
  • Holiday Pay
  • Enhanced Bank Holiday Rates
  • Career Progression in Health and Social Care
  • Tailored Personal Development Plan, including access to a number of qualifications
  • Mentorship from the Head of Service
  • Refer a Friend scheme (T&Cs apply)
  • Modern and comfortable staff room
Who We're Looking For

We're looking for individuals who are compassionate, reliable, and committed to delivering high-quality care. Ideally, you will have:

Proven Experience & Skills
  • Managing services for individuals with complex Learning Disabilities/Autism/Mental Health
  • Overseeing the day-to-day operations of the supported living service, ensuring compliance with the Care Act 2014, Mental Capacity Act 2005, and CQC standards.
  • Leading in multi-agency settings, contributing to assessments, crisis planning, and service development
  • Contributing to the co-design and co-production of service models that reflect tenant voice and values.
  • Supporting the use of assistive technology and digital solutions to enhance independence and service efficiency.
  • Strong leadership and team management skills.
  • Knowledge of Positive Behaviour Support (PBS) frameworks.
  • Understanding of safeguarding, MCA & DoLS, and crisis intervention.
  • Ability to work autonomously and make confident decisions under pressure.
  • Excellent communication, teaching, and partnership working skills.
Essential Skills
  • Experience in service mobilisation and transition planning.
  • Familiarity with NHS commissioning and procurement processes.
  • Knowledge and Training in Safety Intervention, trauma-informed care, and autism-specific approaches.
  • Level 5 Diploma in Leadership for Health and Social Care or equivalent.
  • Enhanced DBS clearance on the update service
  • Full UK driving license and ability to drive manual or automatic mobility cars
How to Apply

To apply, please submit your most up-to-date CV. If your application is successful, a member of our Recruitment Team will be in touch to learn more about your experience, interests, and suitability for the role.

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

Ready to take the next step in your care career? Apply today and join a team that makes a difference every day.

#SHINT

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