Service Manager

3 days ago

York, York City, United Kingdom Marva Group Ltd Full time £40,000 - £60,000 per year

Service Manager (Complex Supported Living) 

Location: Yorkshire, UK
Salary: Competitive
Job Type: Full-time, Permanent

Are you an experienced and compassionate leader with a passion for delivering exceptional support to individuals with complex needs?

We are seeking a Service Manager to oversee our Complex Supported Living services across Yorkshire, ensuring high-quality, person-centred care and operational excellence.

About Marva Group

Marva Group is a dynamic and fast-growing parent company with a diverse portfolio of healthcare businesses, including care homes, recruitment services, domiciliary care, and specialist health solutions. We are committed to delivering excellence across the healthcare continuum by empowering our subsidiary companies through strategic oversight, shared services, and a unified vision of care.

About the Role

As the Service Manager, you'll be responsible for the day-to-day management of supported living services for adults with complex needs, learning disabilities, autism, and mental health conditions.
You will lead and develop your teams, ensure compliance with CQC standards, and drive a culture of dignity, empowerment, and independence for the people we support.

Responsibilities

  • Lead, motivate, and manage staff teams across supported living services.
  • Ensure all services operate in line with CQC regulations and company policies.
  • Oversee care planning, risk assessments, and person-centred support delivery.
  • Manage service budgets and ensure financial sustainability.
  • Support with recruitment, training, and staff development initiatives.
  • Build positive relationships with families, professionals, and local authorities.
  • Monitor quality and implement continuous improvement plans.
  • Take part in on-call management as required.

Requirements

To succeed in this role, you'll need to demonstrate:

  • Minimum 2 years experience in a management role within supported living or complex care.
  • Proven experience supporting adults with complex needs, learning disabilities, autism, or mental health.
  • Strong knowledge of CQC regulations and compliance standards.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to manage multiple sites or services effectively.
  • Level 5 Diploma in Leadership and Management for Health & Social Care (or willingness to work towards it).
  • Full UK driving licence and access to your own vehicle.

How to Apply

If you're passionate about leading high-quality care services and empowering individuals to live fulfilling lives, wed love to hear from you.
Apply today using the below link.

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