Patient Advisor
2 weeks ago
Enquiries are handled courteously, efficiently and with empathy. Can do attitudes to be shown at all times. Tasks are undertaken efficiently and with attention to detail. Provide efficient and professional customer service to patients consultants and colleagues.
Ensure personal and team sales targets are met, using trackers/CRM systems to capture information. Follow all sales process and keep an accurate tracker to ensure opportunities are maximised. Have excellent understanding of the patient pathways throughout the hospital. Have excellent knowledge of all consultants/specialties.
Maintain website enquires, again ensuring information is captured in trackers/CRM systems if not converted into an appointment. Maintain an up to date and accurate call back system ensuring we provide relevant information at the appropriate time and maximise the sales opportunity. Manage personal call statistics to ensure you are contributing to the overall team call performance.
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Patient Advisor
2 weeks ago
Newport NP ZE, United Kingdom St Joseph's Independent Hospital Full time £27,000 - £30,000 per yearJob Title: Patient AdvisorDepartment: Customer ServicesHours: 37.5 hours per week, between the hours 8am-7pmSalary: £27,466 per annumResponsible to: Customer Services ManagerJob SummaryThe Outpatient Bookings team provide excellent customer service, striving to exceed patients, consultants, and colleagues' expectations. The team are target driven using soft...
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Patient Advisor
1 week ago
Newport, United Kingdom St Joseph's Independent Hospital Full time**Patient Advisor | £25,152 per annum (pro rata) | Full and part time roles available | Newport | Monday to Friday |** If you are passionate about healthcare and want to join a like-minded team, then look no further. St Joseph’s Independent Hospital has an exciting opportunity for enthusiastic and motivated Patient Advisors (Inpatient/Outpatient) to...
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Patient Advisor
1 day ago
Newport, United Kingdom St Joseph's Independent Hospital Full time**Job Title**:Patient Advisor **Department**: Customer Services **Hours**: 37.5 hours per week, between the hours 8am-7pm **Salary**:£27,466 per annum **Responsible to**:Customer Services Manager **Job Summary** The Outpatient Bookings team provide excellent customer service, striving to exceed patients, consultants, and colleagues’ expectations....
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Patient Advisor
2 weeks ago
Newport, Newport, United Kingdom St Joseph's Hospital Full time £20,000 - £35,000 per yearJob Title:Patient AdvisorDepartment:Customer ServicesHours:37.5 hours per week, between the hours 8am-7pmSalary:£27,466 per annumResponsible to:Customer Services ManagerJob SummaryThe Outpatient Bookings team provide excellent customer service, striving to exceed patients, consultants, and colleagues' expectations. The team are target driven using soft...
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Patient Advisor
2 weeks ago
Newport, United Kingdom Newport Health Centre Full timeAnalysis and Judgement To ensure you are competent and appropriately trained to carry out any delegated responsibility you accept. To maintain a clean and safe environment for patients, visitors and staff reporting building or equipment faults Recognise and inform managers of any matters requiring their immediate attention or expedite and progress issues...
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Patient Advisor
1 day ago
Newport, United Kingdom NHS Full timeThe Outpatient Bookings team provide excellentcustomer service, striving to exceed patients, consultants, and colleagues expectations. The team are target driven using soft salestechniques to convert enquiries into appointments. We are looking for anenthusiastic, highly motivated, self-driven individual who is looking to joinan exciting and challenging...
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Customer Service Advisor
7 days ago
Newport NP FZ, United Kingdom Sopra Steria Full time £24,636 per yearDo you naturally approach others with empathy and understanding, even when conversations are challenging? Are you proud of your ability to stay calm, patient, and professional while offering support?We're currently looking for Customer Service Advisors to join our team in a dynamic and fast-paced environment. In this role, you'll be handling inbound calls to...
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International Recruitment Advisor
2 weeks ago
Newport, United Kingdom Isle of Wight NHS Trust Full timeWe are recruiting for International Recruitment Advisor who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care and work with us to ensure the Trust continues its journey towards "great people, great place". We are looking for a highly organised and well - motivated...
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Health Advisor
1 day ago
Newport, United Kingdom Isle of Wight NHS Trust Full timeWe are recruiting 111 / 999 Health Advisors to join #TeamIOWNHS working on both full-time permanent contracts Working from our Emergency Operations Centre you will be the first line of support for people calling 111 or 999 who need help or advice. This is an incredibly rewarding role that allows you to really make a difference to our callers lives. You do...
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Trainee Pharmacy Advisor
2 weeks ago
Newport, United Kingdom Boots Full timeJob Reference: 191016BR Newport, Retail Park Permanent Part-time **The hourly rate for this role is £10.00 - £10.59 depending on the location** **The importance of your role.** Fantastic customer care is at the heart of everything we do, and as a Trainee Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear...