Business Analyst

Job Title: Business Analyst

Location: Cullompton/ Hybrid – 3 days in office

Salary: up to £55,000 DOE

Contract Type: Full-time, Permanent

Company bonus | Training and Development | Private Healthcare | Hybrid Working

We are proud to be working in partnership with a respected and forward-thinking organisation seeking an experienced Business Analyst to support the delivery of a diverse portfolio of digital and ERP projects.

This is an exciting opportunity for a proactive and detail-oriented individual to play a pivotal role in shaping business solutions that drive measurable improvements in efficiency and value. Working closely with stakeholders across multiple departments, the Business Analyst will define, document, and translate business requirements into practical, high-quality solutions.

Responsibilities of the Business Analyst:

• Gather and document business requirements, producing clear user stories and specifications.
• Lead workshops and stakeholder discussions to define functional and non-functional requirements.
• Support the research, assessment, and selection of software solutions that best meet business needs.
• Work collaboratively with project teams to ensure successful project outcomes and smooth delivery.
• Analyse current and future business processes to identify opportunities for improvement and optimisation.
• Assist with creating user documentation, training materials, and change-impact assessments.
• Manage assigned tasks and deliverables, ensuring they are completed to agreed standards and timelines.
• Build strong working relationships across teams, acting as a trusted link between technical and non-technical stakeholders.

Requirements of the Business Analyst:

Essential:

• Proven experience as a Business Analyst in a project-focused environment.
• Experience in the delivery of ERP solutions.
• Familiarity with digital and web projects, including CMS platforms (e.g. WordPress, Sitecore, Adobe Experience Manager), UX/UI principles, and web analytics.
• Strong background in requirements gathering, functional specification writing, and user story techniques.
• Skilled in facilitation and negotiation, with the ability to manage conflict and achieve consensus.
• Confident communicator with excellent written and verbal communication skills.
• Understanding of both Agile (Scrum) and Waterfall methodologies.
• Knowledge of business analysis tools, techniques, and methodologies relevant to software delivery.

Desirable:

• Experience delivering Microsoft ERP solutions.
• Working towards or achieved BCS Business Analysis certification (or equivalent).
• Experience leading small projects or initiatives.
• Technical analysis and experience with Jira or similar tools.
• Understanding of the ITIL Framework and UX/UI standards.
• Previous experience in a B2B environment.

Behavioural Attributes:

• Demonstrates ownership and accountability in delivering work to a high standard.
• Works collaboratively, fostering open communication and strong stakeholder relationships.
• Maintains a proactive, solution-focused mindset and adapts effectively to change.

This is a fantastic opportunity to contribute to meaningful digital and business transformation projects. You'll enjoy a collaborative environment where innovation, teamwork, and personal development are encouraged.

If you're an experienced Business Analyst looking to play an integral role in shaping business and technology change, we'd love to hear from you. Apply now or get in touch for a confidential conversation.

Job Types: Full-time, Permanent

Pay: £50,000.00-£55,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay
• Work from home

Work Location: Hybrid remote in Exeter EX2 8RG