Account Management Intern

Responsibilities
Joining the e-commerce team will give a holistic view of how to grow and scale merchants and sellers on the TikTok Shop platform, spearheading in the social commerce space. Working directly with merchants, creators and talented colleagues, learning and collaborating directly with the Account Management (AM) team.

The AM team is the primary owner of the success of merchants on TikTok Shop and their responsibility spans across multiple areas including merchant onboarding, merchant growth, reporting and cross-functional initiatives. In this team you will have the opportunity to see all phases of a merchant's lifecycle on the platform and support them in being successful on TikTok Shop. The Home & Living category is an exciting one, that will give you insights into products, sellers, creators and customers across diverse categories, such as Sports & Outdoors, Toys, Collectibles or Pets.

Be part of the action, supporting Account Management teams & sellers on their growth journey:

• Supporting the Account Management team with merchant operations: preparing seller business reviews, providing clear data analysis, troubleshooting issues
• Research industry trends, market themes, and competitor analysis and provide insights and recommendations on key seasonalities, products and initiatives that will influence the sellers' growth on TikTok Shop

Hone your entrepreneurial skills and business acumen

• Manage small-scale merchants and support their growth journeys and how to maximise their TikTok Shop experience
• Collaborate with the Creators team experts to make sure creators have visibility on the best products our category offers

Be at the heart of our operations

• Collaborate with Live/Campaign Ops to ensure effective Live and campaign delivery and resolve any technical hurdles
• Become an expert in the utilisation of tools for reporting, budget control, promotional spending and content management systems

We are looking for talented individuals to join us for an internship in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok.

Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. It runs for 12 weeks.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Please state your availability clearly in your resume (Start date, End date).

[EMEA Start Dates]

• June 8th, 2026
• June 22nd, 2026
• July 6th, 2026

Qualifications
Minimum Qualifications:

• Currently studying a Bachelor's degree or above, graduating after fall 2026.
• Able to commit to working for 12 weeks during Summer 2026
• Understanding of TikTok and TikTok Shop from a customer perspective/in-app experience
• Experience working with Excel and delivering actionable insights
• Data-driven, strong execution with attention to detail, good communication, collaborative, and good time management skills

Preferred Qualifications

• Graduating December 2026 onwards with the intent to return to degree program after the completion of the internship.
• Work experience (in E-Commerce), ideally in account management
• Strong understanding of content, especially TikTok, Instagram, YouTube, and other content-driven platforms.
• Data-driven, strong execution with attention to detail, good communication, collaborative, and time management skills
• Comfortable working in a fast-paced and dynamic environment. Super self-driven, able to work under pressure and enjoy building things from scratch.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here:

Job Information

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.