Receptionist - weekends

1 week ago


Aylesbury HP NR, United Kingdom Historic house Hotels Full time £14,285 - £14,950 per year

Job Overview

We are seeking a reliable, well presented, well-spoken and professional Weekend Receptionist to join our team. This role involves providing exceptional guest service and interaction, completing administrative tasks, and ensuring the smooth operation of the front desk during weekend hours. The ideal candidate will possess strong organisational skills, excellent communication abilities, an eye for attention to detail and ideally have experience with Opera or a similar system.

Duties

  • Greet guests in a courteous and professional manner
  • Ensure check-in and check-out procedures are followed whilst maintaining a rapport with guests
  • Answer questions and provide information as requested
  • Answer incoming phone calls, directing them appropriately and taking accurate messages
  • Maintain organised records and complete daily banking
  • Handle correspondence via email and other communication channels
  • Assist with basic administrative duties such as photocopying, scanning, and filing
  • Ensure the reception area remains tidy and welcoming

Skills

  • Excellent customer service
  • Previous reception experience is preferred, with strong organisational skills
  • Proficiency in reservations systems and computer skills
  • Excellent phone etiquette and communication skills
  • Ability to multitask effectively and remain calm in a fast-paced environment

This role is ideal for individuals seeking work for three days a week including weekends, on variable shifts - early starts and late finishes - and who have a passion for providing exceptional service and exceeding guest expectations.

Job Types: Part-time, Permanent

Pay: £14,285.70-£14,950.00 per year

Expected hours: 22.5 per week

Benefits:

  • Canteen
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking
  • Referral programme
  • Store discount

Work Location: In person


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