Operations Manager

Operations Manager

Home-based / Covering the Midlands region: Sandwell, Dudley and Birmingham/Solihull

£49,000 + £4200 Car Allowance

Make a real impact in healthcare.

At InHealth, we support the NHS with innovative services including triage, bookings, nurse-led Lung Cancer Screening (LCS), and mobile CT scanning. We're looking for a proactive and passionate Operations Manager to lead multiple LCS programmes across the UK - ensuring exceptional service delivery and patient care.

What you'll do:

• Lead and manage LCS programmes across multiple regions
• Build strong relationships with commissioners, subcontractors, and internal teams
• Ensure services meet and exceed performance and quality standards
• Report on programme performance and drive continuous improvement
• Contribute to policy development and strategic planning

What we see in you:

• A confident leader who motivates teams and drives quality
• Calm under pressure, decisive, and solutions-focused
• A great communicator with a flexible, proactive approach
• Someone who challenges the status quo and strives for excellence
• High integrity, professionalism, and strategic thinking
• Passionate about patient safety and service innovation

You bring:

• Experience in healthcare operations or national screening programmes
• Strong stakeholder management and people leadership skills
• Advanced knowledge of LCS service specifications and KPIs
• Excellent organisational, reporting, and auditing abilities
• Evidence of continuous professional development
• A drive to make InHealth the UK's leading LCS provider

What's in it for you

We offer permanent employees a fantastic benefits package, accessible through our mobile-enabled rewards platform, InJoy. This is your go-to place for thousands of offers and discounts across fashion, travel, dining, tech, leisure, and more

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Sick pay for peace of mind, so you can rest and recover without financial worry
• Private medical insurance options
• Life assurance
• Hybrid and flexible working opportunities
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on our healthcare services
• Smart tech, Cycle to Work, and thousands of discounts and cashback options
• For eligible* roles - an additional payment of £10 per hour, up to £50 per day, for each weekend day worked - paid monthly in arrears
• Paid-for professional memberships and more

Supporting our people's happiness at work is a top priority. That means offering meaningful opportunities for personal and professional growth, with an innovative approach to development that helps you be the best version of yourself and build a real career pathway.

* This includes colleagues delivering face to face patient care in the Targeted Lung Health Check mobile units, Endoscopy, AAA Screening, Breast Screening, PET-CT, Audiology, Mobiles, Imaging Centres and CDC's. Note that this payment is not applicable to clinical staff working within the Echocardiography division, or Diabetic Eye Screening. The Weekend Payment does not apply to those on a flexible working agreement and part time workers that have requested to work weekend hours/days as part of their working agreement. The Weekend Payment also doesn't apply to those who are working remotely or carrying out administrative work from home.

About Us

InHealth is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

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