Customer Service Coordinator
2 days ago
Location: Based at our main offices at Spey Bay, Fochabers
Working Hours: Full Time 37.5 hours per week, Mon- Fri 8.30am – 5pm (1 hour lunch)
Duration: Permanent
Holidays: 29 days
Remuneration: Competitve salary relevant to experience
Probationary Period: 3 months from commencement
Other benefits: Death in Service, Company Pension Contribution, Cycle to work scheme
Core Functions of Role
- Providing a wide range of administrative support to the Quarry department
- Organise and plan the movement of vehicles and delivery of materials/concrete with awareness of the local area
Reporting to the Commercial Supervisor, and as part of the Support Services Team, as the Customer Services Coordinator your duties will include:
- Dealing with telephone and email enquiries from new and existing customers
- Raising quotations and accepting orders
- Covering weighbridge
- Receiving payments
- Communicating with drivers, clients and other departments to ensure smooth operations
- Complete other reasonable tasks, activities and projects as required
Applicant
The successful applicant will ideally have: -
Personal Attributes
- Very structured and diligent approach to task management and record keeping.
- Excellent communication skills, with both company clients and other company personnel.
- The ability to assist and co-operate with other personnel.
- Flexibility and willingness to undertake tasks out with the key job responsibilities.
- Commitment to working as part of a team.
- Be trustworthy, friendly, timeous and reliable.
Certification
- Demonstrate a high level of computer literacy with experience in word, excel, etc.
- Desirable – Familiarity in the construction and/or quarry industries.
If this sounds like the perfect fit for you, please send your CV to
Job Types: Full-time, Permanent
Pay: £25,350.00-£29,250.00 per year
Benefits:
- Company pension
- Cycle to work scheme
Work Location: In person
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