Quality Auditor

2 weeks ago

London, Greater London, United Kingdom Helping Hands Home Care Full time

At Helping Hands, we've been caring since 1989—supporting adults to remain safe and independent in the place they love most: their own home. We're proud to be one of the UK's largest and most respected home care providers, and we're growing every year.

We're excited to be growing our quality team and are on the lookout for an experienced Quality Auditor. If you're someone who truly cares about service excellence, knows compliance like the back of your hand, and wants to make a real impact on care standards across the country, we'd love to hear from you. This could be just the opportunity you've been looking for.

What You'll Be Doing

As a
Quality Auditor
, you'll play a key role in ensuring our services meet and exceed internal standards and regulatory requirements (CQC and CIW). You'll independently audit branches and services, identify areas for improvement, and help embed a culture of quality across the organisation.

You'll also collaborate with our Quality Business Partners, Branch Managers, and operational leaders to drive best practice and continuous improvement that directly benefits our customers and carers.

Key Responsibilities

  • Plan and carry out internal audits across the organisation in line with our quality audit schedule
  • Evaluate services against CQC and CIW standards and provide expert guidance on improvements
  • Identify trends, risks, and opportunities for improvement and create clear, actionable reports
  • Monitor and validate corrective actions through to completion
  • Support services with preparation for regulatory and commissioner inspections
  • Work with branch teams to ensure policies, procedures and quality standards are fully embedded
  • Share best practices across regions to drive consistent excellence in care
  • Collaborate with internal teams (e.g. L&D, HR, GDPR) to support compliance and improvement
  • Maintain up-to-date knowledge of industry regulations and contribute to policy development

What We're Looking For

Essential:

  • Strong knowledge of CQC and/or CIW regulatory frameworks
  • Proven experience in a compliance or quality role within the health or social care sector
  • Skilled in auditing, writing reports, and making practical recommendations
  • Excellent analytical and communication skills
  • Highly organised, self-motivated, and solution-focused
  • Passionate about person-centred care and service improvement

Desirable:

  • Diploma in Health & Social Care
  • ISO 9001 Lead Auditor qualification or equivalent
  • Diploma in Quality Assurance or IOSH certification

Why Join Helping Hands?

  • Fully remote role with flexible working
  • Join a supportive, experienced quality team
  • Help shape national standards and deliver real impact
  • Opportunities for professional development and continuous improvement
  • Be part of a respected brand with over 150 branches nationwide
  • Competitive salary of up to £32,000 a year

  • Quality Assurance Auditor

    3 days ago

    London, Greater London, United Kingdom Riverside Full time

    Job Title: Quality Assurance AuditorContract Type: PermanentSalary: £49,136.93 per annumWorking Hours: 35 Hours per weekWorking Pattern: Monday - Friday, HybridLocation: Arlington, LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit...

  • Quality Controller Auditor

    2 weeks ago

    London, Greater London, United Kingdom Around Noon Ltd. Full time £25,000 - £40,000 per year

    Job Title-Quality Controller AuditorReports to- Senior Technical ManagerDepartment-TechnicalWorking Pattern-Saturday to Wednesday,07:00-16:00. (Flexibility required to cover departmental holidays and absences )Work Location-Edmonton, LondonRole:Working on feet all day in chilled environments.Liaise with production and obtain daily production planEnsure...

  • Associate Auditor/ Auditor

    1 day ago

    London, Greater London, United Kingdom Northern Trust Full time

    About Northern TrustNorthern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Commercial Claims Quality Assurance Auditor

    2 weeks ago

    London, Greater London, United Kingdom Sedgwick Full time £45,000 - £65,000 per year

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...

  • SMETA Auditor, UK

    2 weeks ago

    London, Greater London, United Kingdom NSF Full time £30,000 - £60,000 per year

    DescriptionWe're hiring a qualified SMETA Auditor in the UKResponsibilitiesConduct 2 and 4 pillar SMETA auditsRepresent NSF with the designated clientsLogistical, cost effective planning of all assigned auditsDevelop effective audit plans for the completion of assigned audits within a specific timeframeSummarize and evaluate audit findingsCommunicate...

  • Coder Auditor-Professional

    7 days ago

    London, Greater London, United Kingdom Sarah Bush Lincoln Full time $24 - $37

    Internal Employees: Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding.Coder Auditor-ProfessionalJob DescriptionCoder Auditor-Professionals are responsible for auditing of coding assignment with providers and coders, training of coding professional staff, pro-fee based coding includes the assignment of Assigns...

  • Lead Auditor

    1 day ago

    London, Greater London, United Kingdom Alcumus Full time

    Lead Auditor - ManufacturingDepartment: AuditEmployment Type: PermanentLocation: London, UKReporting To: Regional Operations ManagerDescription Empowering organisations to achieve their highest potential.At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through a portfolio of...

  • QA Auditor

    2 weeks ago

    London, Greater London, United Kingdom hVIVO Full time £40,000 - £80,000 per year

    OverviewhVIVO is recruiting for an experienced Quality Assurance Auditor. This is a permanent position based in London (E14, Canary Wharf) and is site based approximately 3 days per week.The main purpose of the role is to ensure that hVIVO are in compliance with the relevant SOPs, regulations and internationally recognised guidelines (including Statutory...

  • QA Auditor

    2 weeks ago

    London, Greater London, United Kingdom hVIVO Full time £40,000 - £60,000 per year

    hVIVO is recruiting for an experienced Quality Assurance Auditor. This is a permanent position based in London (E14, Canary Wharf) and is site based approximately 3 days per week.The main purpose of the role is to ensure that hVIVO are in compliance with the relevant SOPs, regulations and internationally recognised guidelines (including Statutory Instrument...

  • Lead Auditor

    19 hours ago

    London, Greater London, United Kingdom Alcumus Full time

    Lead Auditor - ChemicalDepartment: AuditEmployment Type: PermanentLocation: London, UKReporting To: Regional Operations ManagerDescription Empowering organisations to achieve their highest potential.At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through a portfolio of progressive...