Support Analyst

2 weeks ago


Sutton Coldfield, Birmingham, United Kingdom Langland Consultants Full time £24,000 - £30,000 per year
Job Description

Support Analyst / Support Programmer - ( PHP,MySQL applications)

Support Analyst ( Business / Software Applications):

Do you have an background in supporting web applications or software? Do you have a broad technical skillset looking to work with new technologies and looking for a new challenge? Are you passionate about technology, with a strong customer service ethos, with a background supporting Php, MySQL applications?

About the company:

Do you want to be part of a successful organisation, that delivers software for the commercial , private & public sectors, supporting a range of software applications and customers? The role can lead to a position as a Developer or even into Consultancy within the business.

About the role:

The Support Analyst / Consultant role will be office based in their Sutton Coldfield office, supporting customers using the company's software, in a 2nd line support role, building a strong technical awareness of the full technical skillset. Working closely with the other teams and developers, sharing knowledge and collectively resolving customer queries and documenting the process.

The role will involve supporting distributed and web based applications written in PHP, MySQL.

The role could develop into joining the development team or doing some on-site consultancy with customers implementing business applications.

Key Responsibilities:

  1. Support of various web based business applications written in PHP, MySQL
  2. Provide quality assurance and resolving any queries
  3. Prioritise, resolution of configuration and deployment issues
  4. Documentation of the configuration process of the software products to help with further project implementation.
  5. Updating User Support guides and expanding the Support Knowledge base
  6. Root cause analysis
  7. Any other related duties as required by the business, including analysis and advising the customer on best practice.

Essential Technical Skills:

Candidates must have some exposure to most of the technologies listed below:

  • Previous support experience of distributed or web based systems developed in PHP, MySQL
  • IIS & Web
  • Business Applications
  • Microsoft technologies
  • Data Analysis

Benefits (Negotiable)

  • Basic salary of up to £30k on offer
  • Pension
  • Healthcare
  • 25 Days holiday
Candidates who have some programming experience with PHP ( from University or self-taught will also be considered for the role, as training will be given.

If you are keen to join progressive company, gain exposure to a diverse array of technologies, and gain some internal training and development please apply. You will be given the opportunity to learn and progress to a Developer role and make an impact with their software product capability.

Langland Consultants acts as an Employment Agency /Business with regards to this vacancy. As an Equal Opportunities employer, Langland Consultants welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job.

By applying to a job advertised by Langland Consultants or providing your contact information to show interest in a job advertised by Langland Consultants, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing to us in storing your information and allowing us to contact you in regard to suitable job opportunities in the future.

You are within your rights to ask us to remove your information at any time.


  • Support Analyst

    2 weeks ago


    Sutton Coldfield, Birmingham, United Kingdom Langland Consultants Full time £24,000 - £30,000 per year

    Job Description Support Analyst - ( applications)Support Analyst ( Business / Software Applications): Do you have an background in supporting business applications or software? Do you have a broad technical skillset but looking to be re-trained in new technologies and looking for a new challenge? Are you passionate about technology, with a strong customer...


  • Sutton Coldfield, Birmingham, United Kingdom Langland Consultants Full time £24,000 - £30,000 per year

    Job Description Support Analyst - ( PHP,MySQL applications)Support Analyst ( Business / Software Applications): Do you have an background in supporting web applications or software? Do you have a broad technical skillset looking to work with new technologies and looking for a new challenge? Are you passionate about technology, with a strong customer service...

  • Application Analyst

    2 weeks ago


    Sutton Coldfield, Birmingham, United Kingdom Birmingham Women's and Children's Hospital and Charity Full time £40,000 - £50,000 per year

    PREVIOUS APPLICANTS DO NOT NEED TO REAPPLYEpic certification is a requirement for this roleAn exciting opportunity has arisen to join the Taurus EPR team powered by Epic as an application analyst.As a Taurus application analyst, you'll play a vital role in optimising and supporting our Taurus electronic patient record (EPR) system. You'll work closely with...


  • Sutton Coldfield, Birmingham, United Kingdom RELX Full time £30,000 - £60,000 per year

    5 Month Fixed Term ContractAre you ready to manage and optimize our treasury operations with precision and accuracy?Can you ensure seamless back-office treasury functions and enhance financial efficiency?About the BusinessRELX is a global provider of information-based analytics and decision tools for professional and business customers. RELX serves customers...


  • Sutton Coldfield, Birmingham, United Kingdom Hyered Full time

    Quality Assurance Tester | Mobile & Web Platforms | EventsCirca £50,000 (DOE)Office-based | FlexitimeSuttonWe're working exclusively with a fast-growing UK tech company that's redefining how local communities connect. Their platform originally made it easy for musicians and venues to find each other — and has since expanded into new sectors, helping local...

  • Lead Product Owner

    2 weeks ago


    Sutton Coldfield, Birmingham, United Kingdom LexisNexis Risk Solutions Full time £60,000 - £80,000 per year

    Do you enjoy working across multiple teams?Do you enjoy working with Data?About the Business:LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the...


  • Sutton Coldfield, Birmingham, United Kingdom Health Partners Europe Full time

    Support elite performance with exceptional care.The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely...

  • Application Analyst

    1 week ago


    Sutton Coldfield, United Kingdom Birmingham Women's and Children's Hospital and Charity Full time

    Key Information PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY Epic certification is a requirement for this role An exciting opportunity has arisen to join the Taurus EPR team powered by Epic as an application analyst. As a Taurus application analyst, you’ll play a vital role in optimising and supporting our Taurus electronic patient record (EPR) system....

  • IT Support Analyst

    1 day ago


    Sutton, United Kingdom In Technology Group Limited Full time

    IT Support Analyst - £28,428 - Sutton - Brilliant Benefit Package! **Role**: IT Support Analyst **Location**: Sutton **Salary**: £23,000 - £28,428 STE + Brilliant Benefit Package! I have a fantastic opportunity for a IT support professional to get the chance to be exposed to the latest technology in the market. My client is looking for a IT Support...

  • HR Systems Analyst

    5 days ago


    Sutton Coldfield, United Kingdom Kelly Services Full time

    Calling all HR System Experts! My client, a well-established logistics company based in Minworth, are looking for an enthusiastic and a self-driven HR Systems Analyst with a can-do attitude, to support the HR team to establish systems and a culture that puts employees first. **Benefits**: - Salary up to £30,000 - 25 days plus bank holidays - Location:...


  • Sutton Coldfield, United Kingdom Birmingham Women's and Children's Hospital and Charity Full time

    A leading healthcare trust in Sutton Coldfield is seeking an experienced application analyst to optimize and support the Taurus EPR system. You will work closely with clinicians and IT teams to implement, maintain, and enhance applications that improve patient care. Epic certification is essential, and the role includes analyzing workflows and ensuring best...


  • Sutton Coldfield, United Kingdom ITOL Recruit Full time

    A career advancement program provider in Sutton Coldfield seeks entry-level candidates for Data Analyst training. The program includes comprehensive courses on essential data skills like Excel, SQL, and Python, culminating in certifications that enhance employability. Ongoing recruitment support assists graduates in securing their first roles in Data...


  • Sutton, United Kingdom Page Personnel Finance Full time

    The Global Settlements Analyst is there to properly confirm, instruct and settle FX, MM and bond deals executed with counterparties and clients by the Global Markets dealers. **Client Details** The client is a financial services company based in Sutton and are transforming the way payments and FX move through emerging and frontier...


  • Sutton, United Kingdom Page Personnel Finance Full time

    The Global Markets Operations Analyst is there to properly confirm, instruct and settle FX, MM and bond deals executed with counterparties and clients by the Global Markets dealers. **Client Details** The client is a financial services company based in Sutton and are transforming the way payments and FX move through emerging and frontier...

  • Data/sales Analyst

    24 hours ago


    Sutton, United Kingdom Page Personnel Finance Full time

    Our client a market leading recognised business based in Sutton, Surrey are currently recruiting for a Data/Sales Analyst to join the team. Very flexible Hybrid working offered (potentially up to 4 days on site as required per month) **Client Details** Our client a market leading recognised business based in Sutton, Surrey are currently recruiting for a...

  • Finance Analyst

    5 days ago


    Sutton, United Kingdom H&T Pawnbrokers Full time

    **Finance Analyst** **SUTTON** H&T began serving communities in London in 1897. Since then we have expanded to become one of the oldest and leading pawnbrokers in the UK. In recent years, H&T has accelerated its development by adding new products and services, expanding the store networkand developing a complete online service. Our continued investment in...


  • Sutton, United Kingdom ARC Full time

    **Job Title/Location**: Lead/Senior Business Analyst, Surrey/WFH - **Salary**: To £75,000 + average bonus c.19% + pension contribution to 13% - **WFH**: Average working week of 1-2 days office & 3-4 days WFH - **Requirements**: A background with data (Data Governance/Architecture, Records Management, Compliance etc). Regulatory change experience and...