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Business Office Manager
2 weeks ago
Are you highly organised, detail-oriented, and passionate about delivering exceptional service?
Do you thrive in a fast-paced environment and enjoy leading operational and financial processes?
If so, we would love to hear from you
ABOUT US
Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.
OUR VALUES
Partnership: we become one team and family with organisations, helping them to navigate change and stay agile.Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.Innovation: we bring together the right technologies and services to design solutions that work.Passion: we are passionate about – and dedicated to – public services and improving people's lives.THE ROLE
This role is an integral member of the Transactional Finance team, reporting directly to the Head of Transactional Finance. As Business Office Manager, you will play a vital role in leading and shaping both Wigan and Bolton Contracts, ensuring exceptional customer service and value for money. You will manage key operational and financial processes and oversee two direct reports.
This is a hands-on role requiring regular in-person collaboration, typically four days per week in our Bolton or Wigan offices.
Key Responsibilities
Manage service desk requests and procurement workflowsCoordinate monthly and quarterly invoicing, reconciliations, and reportingMaintain product catalogues and pricing for online service portalsRaise and process purchase orders in CertiniaLiaise with suppliers to secure competitive pricing and ensure timely deliveryMonitor stock levels and manage asset records, including tagging and CMDB updatesHandle warranty and out-of-warranty repairsPrepare and issue invoices (manual, milestone, and proforma)Support contract renewals for third-party services, SSL certificates, and domain namesManage monthly overtime and on-call payment processesCoordinate recognition and award purchases for long-service milestonesWork closely with wider finance and business units to ensure smooth adoption of new tools and procedures through effective communication and trainingABOUT YOU
The ideal candidate will be a proactive and collaborative team leader with a strong background in financial and administrative operations.
The Ideal Candidate
Minimum of 5 years' experience in a similar team leader roleStrong organisational skills and ability to manage multiple prioritiesExcellent communication skills, both written and verbalHigh attention to detail and accuracy in financial and administrative tasksProficiency in Microsoft Office (Excel, Word, PowerPoint)Willingness to learn new systems and toolsA proactive approach to problem-solving and continuous improvementAbility to build strong relationships with suppliers and internal teamsComfortable handling deliveries and stock management
WHAT WE CAN OFFER YOU:
This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development.
Benefits include:
• Enhanced Pension Scheme
• Health Insurance
• Life Assurance
• Access to exclusive discounts and offers through the company's "Perks at Work" scheme
• 25 days annual leave (with the option to buy more)
Simply submit your CV.
By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing – but please note that this means we will no longer consider you for the role you have applied for. We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent.
By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing – but please note that this means we will no longer consider you for the role you have applied for. You can review our privacy policy here.