Onsite Technical Services

5 days ago


London Area, United Kingdom ManpowerGroup Full time £104,000 per year

Role title:
Onsite Technical Services

Location:
Onsite, 5 days per week. There are two positions: one based in London and one in Southampton.

Day rate:
£200 per day

Working Pattern:
Mon to Fri (Site Cover from 08:00 - 18:00; 8hr shift to include 30 min break)

Start date
: London: 5/12/25 Southampton: 05/01/26

End date
: 30/06/2026 (possibility of extension)

Brief overview on the role/project:

  • Opportunity to work with a Global customer account
  • The role itself encompasses managing fault calls, service requests and planned changes, Smart-Hands support and manning the 'TechDeck'. (PC/Laptop builds, OS configuration, AD administration, some hardware repair).
  • This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff
  • Capable of taking ownership of complex cases and managing end to end resolution
  • Some project work may be required and some flexibility to work offsite and out of hours may be requested

Mandatory skills:

  • Personable - Must be able to communicate at all levels and represent the TechDeck at the highest level
  • Strong organisational and admin skills
  • Attention to detail
  • Deskside capabilities
  • S-NOW
  • Office 365
  • Windows 11
  • Asset Management
  • Documentation creation

Desirable skills:

  • AV support (or a willingness to learn)
  • An appreciation of new technologies with an appetite to work with and support integration of these technologies into the workplace


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