Onsite Service Assistant

7 days ago

London, United Kingdom Apogee Corporation Limited Full time

Job Reference: 1565682980-2
- Date Posted: 4 February 2025
- Recruiter: Apogee Corporation Limited
- Location: London
- Salary: On Application
- Sector: Business development, Print
- Job Type: Permanent

Are you passionate about delivering exceptional service in a professional and corporate environment? We are seeking an articulate, detail-oriented **Onsite Service Assistant** to join our team at a prestigious client site. This is a unique opportunity to work in a professional setting where you will play a vital role in maintaining and supporting our managed print services, ensuring a seamless experience for our client.

**What You Will Do**
- Monitor and maintain a large fleet of print devices through proactive floor-walking and remote software tools.
- Respond to service requests, providing first-line support and completing basic hardware and software repairs (training provided).
- Ensure all devices are clean, operational, and meeting performance standards.
- Oversee consumable and spare part management, including ordering and replenishment.
- Escalate technical issues to Field Engineers or the Technical Helpdesk when necessary.
- Provide detailed reporting on device performance and service activities.

A typical working pattern for this role is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This is onsite 5 days per week.

**Flexibility**:

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