Business Support Administrator

3 days ago

Glasgow, Glasgow City, United Kingdom OCS Group Full time


OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

 Role Overview

The Business Support Administrator provides high-quality administrative and organisational support to the Senior Leadership Team (SLT) and the wider business. This role ensures the smooth operation of key business processes — including security clearance vetting, office coordination, event organisation, and HR administration — to help the company deliver exceptional facilities management services to its clients.

Key Responsibilities

1. Security Vetting & Compliance

  • Manage all aspects of employee and contractor security clearance applications, ensuring compliance with client and government requirements.
  • Maintain accurate and confidential records of vetting documentation.
  • Liaise with relevant external agencies and internal stakeholders to ensure timely renewals and approvals.
  • Monitor and report on vetting progress and compliance status.

2. Senior Leadership Team (SLT) Support

  • Coordinate, attend, and minute SLT and departmental meetings.
  • Track and follow up on meeting actions to ensure completion within agreed timescales.
  • Support the SLT with diary management, correspondence, and document preparation as required.

3. Office & Event Management

  • Organise company events, meetings, and staff engagement activities.
  • Coordinate travel, accommodation, and catering arrangements when required.
  • Support general office management duties, including supplies, facilities, and contractor coordination.

4. HR & Absence Administration

  • Manage the company's absence and holiday management system, ensuring accurate records and approvals.
  • Support HR processes such as onboarding, training coordination, and maintaining employee records.
  • Provide administrative support for company policies, procedures, and staff communications.

5. General Administrative Support

Skills & Experience Required

Essential:

  • Proven experience in an administrative or business support role, ideally within a facilities management or similar operational environment.
  • Strong organisational skills with the ability to manage multiple priorities and deadlines.
  • Excellent attention to detail and confidentiality, particularly when handling sensitive information.
  • Competent in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams).
  • Confident communicator, both written and verbal, with strong interpersonal skills.

Desirable:

  • Experience managing vetting or security clearance processes.
  • Familiarity with absence management systems.
  • Experience in coordinating events or supporting senior management teams.

Personal Attributes

  • Proactive, reliable, and self-motivated with a positive attitude.
  • A team player who can also work independently.
  • Professional and approachable, with a commitment to delivering high-quality support.
  • Discreet and trustworthy when dealing with


How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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