Account Executive

2 weeks ago

Peterborough, Peterborough, United Kingdom Taylor Rose Full time £40,000 - £45,000 per year

Key Responsibilities:

  • Managing assigned client accounts, building strong relationships, and acting as the primary point of contact. As Account Manager will serve as a 'go-to' person and an escalation point between your clients and the centralised functions of the business.
  • Developing and implementing account strategies to optimise revenue and identify cross-selling and upselling opportunities.
  • Ensuring smooth on boarding and integration of new clients into the business.
  • Monitoring account performance and sharing insights to support client objectives.
  • Identifying and resolving client issues promptly to maintain a high level of satisfaction.
  • Collaborating with internal teams to ensure consistent delivery of services.
  • Driving engagement initiatives to enhance brand perception and loyalty.
  • Attending client meetings, presentations, and events as required; a full clean driving license will be necessary.

Qualifications and Skills:

  • Proven experience in account management, client relationship management, or a similar role.
  • Ability to deliver results and achieve set targets.
  • Strong verbal and written communication skills with the ability to influence and negotiate.
  • High level of organisational skills with the ability to multitask and meet deadlines.
  • Strategic thinking and problem-solving capabilities.
  • Ability to work independently and as part of a team.
  • Strong implementation and follow-through skills.
  • Commitment to the company's core values and delivering an exceptional client experience.
  • Some legal training or knowledge is preferred but not essential.

Company Core Values:

Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be

Integrate: Bring together people and systems into a cohesive force

Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth

Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage

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