Inpatient Administrator

We are looking for an organised and motivated Inpatient Administration Assistant to join our Specialist Palliative Care team at Priscilla Bacon Lodge. You will support the ward manager and clinical teams with patient records, staffing processes and day-to-day administration, helping the ward run smoothly and efficiently.

This is a varied and rewarding role where your contribution will directly support patient care. In return, you will be part of a supportive organisation that values your skills, encourages development and offers opportunities across the wider Community Operations Administration Services (COAS).

As Inpatient Administration Assistant you will provide comprehensive administrative support to the ward manager and clinical teams at Priscilla Bacon Lodge, helping to ensure the smooth running of the inpatient unit. This will include managing patient and staff records, supporting recruitment and HR processes, updating trackers and reports, and maintaining accurate documentation.

You will liaise with staff, patients and relatives, handling sensitive information with professionalism and compassion. Strong communication and organisational skills are essential, as you will also assist with tasks such as arranging meetings, supporting training compliance, and ensuring efficient use of IT systems.

We are looking for someone who is highly organised, confident using Microsoft Office and NHS systems, and able to prioritise their workload effectively. You should be calm under pressure, a strong team player, and motivated to deliver safe, professional and compassionate support that makes a real difference to patients, families and colleagues.

At Priscilla Bacon Lodge you'll join a compassionate and supportive team dedicated to specialist palliative care.

As an Inpatient Administration Assistant, you'll play a key role in supporting staff, patients and families through professional and efficient administration. We value initiative, teamwork and kindness, and you'll have strong leadership and support around you.

Norfolk Community Health and Care NHS Trust offers flexible working, staff wellbeing support, NHS pension, generous annual leave and learning opportunities — all while making a real difference every day.

Find out more about working for our organisation here:

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

We are looking for an organised and motivated Administration Assistant to support the Ward Manager and inpatient team at Priscilla Bacon Lodge.

You will be the first point of contact for patients, relatives and staff, providing a welcoming and professional service. The role involves a wide range of duties including maintaining records and correspondence, updating Trust systems, organising meetings, supporting recruitment processes, and ordering supplies. You will also provide flexible cover across reception and other inpatient units when required.

This is a busy and rewarding role where no two days are the same. Strong communication, IT and organisational skills are essential, along with the ability to work both independently and as part of a team to ensure high standards of care and service.