IT Support Analyst Intern

2 weeks ago

Hayes, Greater London, United Kingdom tcc Global Full time £18,000 - £25,000 per year
Primary Purpose & Scope

We believe in a world more loyal, and a world more loyal starts with our people. As an IT Support Analyst Intern within our Core IT department, you will provide high quality IT support to our end users and assist the IT team with the implementation of technical projects, whilst promoting security and best practice.

We're looking for someone with a passion for technology, a thirst for knowledge, and the confidence to carve out a place for themselves in a busy team. A "can do" attitude is essential. You will also have a demonstrable interest in learning about technology and business.

Knowledge, Skills & Experience
  • Basic knowledge of business toolsets (e.g., MS Office Suite, Windows 10 & 11, Mac OSX, Windows Server)
  • Written and verbal communication skills required to provide face-to-face service to business users at all levels
  • Analytical skills to quickly understand a problem/situation and provide options/recommendations
  • A willingness to learn
Role & Responsibilities

The role will support business users. Responsibilities include:

  • Working with experienced IT professionals in the delivery of high-quality IT services and projects
  • Following a structured training plan across IT operations with close supervision and support
  • Learning modern best practice in service management by handling a varied range of business requests and project deadlines
  • Gaining hands-on experience of leading technology platforms and services
  • Gaining exposure to a dynamic global marketing company
  • Working with a clear career path and opportunity
Core Values

At the heart of our business are our core values, which we regard as fundamental to our way of working.

We believe in:

  • Respect: Treat others the way they would like to be treated
  • Truth: Honest and open at all times, learning from successes and mistakes
  • Collaborate: Making us smarter and better as one team
  • Care: About TCC, our future, our colleagues, our clients, our community

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