Current jobs related to Head of Client Implementation - London Area - Sokin

  • Head of Implementation

    2 weeks ago

    London Area, United Kingdom X4 Technology Full time £160,000 per year

    Job Title:Head of ImplementationLocation:London (hybrid)Salary:Up to £160,000 DOEA fast-growing fintech specializing in fraud prevention and risk management, helping businesses worldwide protect their customers and revenue are on the lookout for a strategic leader to join their team and drive successful implementations of our solutions for their clients.The...

  • Head of Client Implementation

    3 days ago

    London Area, United Kingdom Sokin Full time

    Sokin has a unique opportunity to join us as our firstHead of Client Implementation. You will lead the API Implementation function, overseeing a team responsible for guiding clients through onboarding, integration, and ongoing technical consulting to ensure they fully leverage our platform. As the senior point of contact, you will define best practices,...

  • Head of Client Implementation

    3 days ago

    London Area, United Kingdom Sokin Full time

    Sokin has a unique opportunity to join us as our firstHead of Client Implementation. You will lead the API Implementation function, overseeing a team responsible for guiding clients through onboarding, integration, and ongoing technical consulting to ensure they fully leverage our platform. As the senior point of contact, you will define best practices,...

  • Client Implementations Manager

    6 days ago

    London Area, United Kingdom Inventum Group Full time £55,000 - £110,000 per year

    Client Implementations ManagerFinancial Services | London | Hybrid (3 days office)£65,000 + very competitive bonusA leading Financial Services organisation is seeking aClient Implementations Managerto play a key role in delivering client onboarding projects and wider business change initiatives across a busy operations and service-focused division. This is...

  • Head of Client Implementation

    3 days ago

    London, United Kingdom Sokin Full time

    Sokin has a unique opportunity to join us as our first Head of Client Implementation. You will lead the API Implementation function, overseeing a team responsible for guiding clients through onboarding, integration, and ongoing technical consulting to ensure they fully leverage our platform. As the senior point of contact, you will define best practices,...

  • Head of Client Implementation

    3 days ago

    London, United Kingdom Sokin Full time

    Sokin has a unique opportunity to join us as our firstHead of Client Implementation. You will lead the API Implementation function, overseeing a team responsible for guiding clients through onboarding, integration, and ongoing technical consulting to ensure they fully leverage our platform. As the senior point of contact, you will define best practices,...

  • Head of Client Implementation

    1 week ago

    London, United Kingdom Sokin Full time

    Sokin has a unique opportunity to join us as our firstHead of Client Implementation. You will lead the API Implementation function, overseeing a team responsible for guiding clients through onboarding, integration, and ongoing technical consulting to ensure they fully leverage our platform. As the senior point of contact, you will define best practices,...

  • Head of Emea Client Implementation, Investment

    7 days ago

    London, United Kingdom eFinancial Careers Full time

    **Who we are looking for** High calibre manager with a strong knowledge of financial products and a focus on exceptional client experience required to lead the EMEA Client Implementation Team at one of the industry's largest global institutional asset managers. State Street are committed to hiring from a fair and diverse array of genders and backgrounds and...

  • Head of Strategy Implementation

    1 week ago

    London Area, United Kingdom Barnardo's Full time £60,000 - £90,000 per year

    Are you a strategic leader with a passion for driving organisational impact? We're looking for an experienced professional to join us as Head of Strategy Implementation (Interim). This is a unique opportunity to play a pivotal role in delivering our current Strategy and Theory of Change, ensuring momentum and alignment across the charity.This role is fixed...

  • Head of Client Services

    2 weeks ago

    London Area, United Kingdom Harmonic Operations™ | Certified B Corp Full time £80,000 - £99,500 per year

    Head of Client Services | Innovative Design-Led Scaleup | LondonThe ClientOur client is a design-led business at the forefront of the modern interiors industry. They partner with leading designers, architects, and brands to deliver beautifully curated furniture and lighting solutions that bring spaces to life - from boutique hotels and contemporary...

Head of Client Implementation

2 weeks ago

London Area, United Kingdom Sokin Full time £80,000 - £120,000 per year

Sokin has a unique opportunity to join us as our first

Head of Client Implementation. You will lead the API Implementation function, overseeing a team responsible for guiding clients through onboarding, integration, and ongoing technical consulting to ensure they fully leverage our platform. As the senior point of contact, you will define best practices, mentor your team, and work cross-functionally to ensure smooth delivery across all client integrations.

This role requires a combination of strong leadership, technical expertise, and strategic thinking. You'll shape the implementation strategy, establish scalable processes, and ensure Sokin delivers a world-class onboarding and integration experience that drives long-term partnerships and customer success.

About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we're simplifying global business – so businesses thrive wherever they choose to grow. We deliver services across:

  • Global payments and receivables
  • Foreign Exchange (FX)
  • Treasury management
  • Finance reconciliations

We are rapidly expanding, with an established presence in EMEA, APAC, and North America.

Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.

Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we're building a team of exceptional people who share our ambition to transform the future of global payments.

Key Responsibilities

  • Lead and scale the API Implementation function, managing and mentoring a team of implementation specialists and technical consultants.
  • Act as the senior technical bridge between Sokin and our clients, ensuring a seamless transition from sales to implementation.
  • Define and implement scalable processes, best practices, and frameworks for client onboarding and API integration.
  • Oversee multiple client projects, ensuring technical quality, on-time delivery, and high client satisfaction.
  • Partner with Product, Engineering, and Support teams to troubleshoot complex issues, streamline integrations, and improve the client experience.
  • Guide clients' technical teams in configuring and integrating Sokin's APIs, offering expert-level support and best practices for secure and efficient implementation.
  • Develop and maintain comprehensive documentation, integration frameworks, and knowledge-sharing resources to enable team efficiency.
  • Collaborate with leadership to identify opportunities for automation, product enhancement, and continuous improvement within the integration lifecycle.
  • Act as a key stakeholder in the product roadmap, representing client and implementation team perspectives to drive strategic development.
  • Manage team performance, capacity planning, and professional growth to ensure high operational excellence and scalability.

Requirements

  • Proven experience leading API integration or implementation teams in fintech, SaaS, or payments environments.
  • Strong background in API integrations, technical delivery, or technical account management.
  • Demonstrated success managing and mentoring technical team members — including direct oversight of at least one junior team member.
  • In-depth understanding of RESTful APIs, authentication standards (OAuth, JWT), and webhooks.
  • Technical proficiency in languages such as Python, JavaScript, or Java, and familiarity with API tools like Postman and Swagger.
  • Excellent leadership and communication skills, capable of influencing cross-functional teams and presenting complex concepts to varied stakeholders.
  • Strong organizational and project management skills, with experience overseeing multiple client implementations simultaneously.
  • Experience working within cloud environments (AWS, Azure, GCP) and familiarity with CI/CD pipelines and integration testing frameworks.
  • Experience within payments, financial services, or FX is highly advantageous.
  • Comfortable operating in a fast-paced, evolving, and globally distributed environment.
  • Candidates must have the right to work in the jurisdiction in which they apply.

We are an equal opportunities employer committed to creating an inclusive work environment. As a growing global startup, we value agility and flexibility in our working culture. If you require any accommodations during the recruitment process, please let us know.