Information Technology Operations Manager

3 days ago

Northampton, Northamptonshire, United Kingdom LJRecruitment Full time £40,000 - £72,000 per year

IT Operations Manager – Northampton – £50k to £60k + Benefits – On-site Only

If your happy place is a humming server room, a well-tuned network, and a team that runs smoother than your morning brew, this one's for you.

I'm working with a long-established (200-years-and-counting) UK law firm that's still got that fresh, forward-thinking spark. They're looking for an
IT Operations Manager
to lead their tech operations from the front. This is a
permanent, full-time, on-site role in Northampton
, Monday to Friday, 9 to 5.

You'll be managing a team of around seven brilliant IT professionals, keeping systems secure, reliable, and ready for anything. If you're someone who can balance hands-on technical expertise with leadership, planning, and a knack for problem-solving, you'll fit right in.

What you'll be doing (with a strong cuppa nearby):

  • Leading the IT Operations team to deliver top-notch service across systems, networks, and infrastructure.
  • Managing both on-prem and cloud environments, including Microsoft 365, Exchange, SharePoint, and Azure.
  • Overseeing backups, business continuity, and cyber security (including Cyber Essentials Plus renewal).
  • Working closely with the IT Director, Innovation, and Digital Adoption teams to bring AI and automation into the mix.
  • Owning internal and external audits like ISO27001 and ISO22301.
  • Managing vendors, software licenses, budgets, and the occasional curveball with calm and clarity.
  • Getting hands-on when needed and making sure your team stays skilled, supported, and ahead of the tech curve.

What you'll bring:

  • Proven experience managing IT operations or infrastructure teams, ideally in a professional services setting.
  • Deep technical knowledge across Microsoft 365, Windows Server, Active Directory, PowerShell, and cloud platforms.
  • Strong understanding of project management, service delivery, and what "great IT" really looks like.
  • Excellent communication, leadership, and mentoring skills with a cool, methodical approach under pressure.

Why you'll love it:

This firm genuinely invests in its people. They've been
Investors in People
accredited since 1996, ranked as one of the
Best Large Law Firms to Work For
, and foster a culture of trust, growth, and teamwork. Benefits include private medical cover, profit share, a paid charity day each year, wellness events, and proper recognition for your hard work.

Ready to take the reins?

If your idea of a good day includes strong systems, strong leadership, and maybe a strong Yorkshire Tea while you plan the next upgrade, let's chat. Drop me a message or CV and let's get you in front of a firm that actually values what you do.

Because keeping the lights on is one thing. Leading the charge to make them shine? That's where you come in.

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