Director of Sales

Located within York's historic city walls and overlooking York Minster,
The Grand, York
is the city's only 5-star hotel — a beacon of luxury, heritage, and exceptional hospitality. Blending Victorian elegance with modern sophistication, the hotel has 207 guest bedrooms, an award-winning rosette restaurant,
The Rise
,
recognized by Conde Nast for Best Afternoon Tea 2022, a new fine dining restaurant, Legacy, a state-of-the-art Cookery School, atmospheric Spa, stunning Meeting & Event spaces
,
and In-Room Dining.

Join The Grand, York as Director of Sales

We're seeking an exceptional, results-driven
Director of Sales
to shape and lead our
Sales and Meetings & Events strategy
— driving revenue growth, market share, and brand presence across our key segments:

• Leisure Consortia & Leisure Groups
• Meetings & Events
• Corporate Groups & Corporate Transient

This is a
senior commercial leadership opportunity
for a dynamic sales professional with a powerful network, strong industry reputation, and a proven ability to deliver results at the highest level.

As Director of Sales, you'll set the strategic vision for our Sales and M&E teams — inspiring and empowering them to achieve excellence through collaboration, innovation, and a shared commitment to success. You'll play a pivotal role in positioning
The Grand, York
as the destination of choice within both the
York
and
UK City Centre luxury hotel markets
.

If you're passionate about driving performance, leading talented teams, and creating standout success stories in the luxury hospitality sector, this is your opportunity to make a lasting impact at one of the UK's most iconic hotels.

Key Responsibilities:

• Provide strategic leadership across
  Sales and M&E
  , aligning goals to maximise performance and revenue.
• Leverage an extensive network across
  Luxury Leisure Consortia, Incentive, M&E, and Corporate segments
  domestically and internationally.
• Lead on-property sales teams, driving new business opportunities and growing market share with existing clients.
• Develop and execute competitive strategies to
  win business from competitors.
• Ensure seamless integration of Proactive Sales and M&E activities, fostering collaboration across teams.
• Partner with Preferred Global and Regional teams to capture new business opportunities from key accounts.
• Act as a
  Splendid Hospitality Group
  ambassador, cross-selling the portfolio.
• Represent SHG and The Grand York at domestic and international tradeshows, sales missions, and events.
• Deliver a proactive sales pipeline across all segments, tracked via Salesforce.
• Provide oversight to ensure teams meet pipeline objectives and fully adopt Salesforce for transparent, data-driven performance.
• Monitor
  industry trends and competitor activity.
• Collaborate with senior SHG leadership to drive commercial initiatives.
• Ensure rigorous ROI tracking and accurate reporting for all sales and event-related investments.

About You:

• You will have extensive experience in luxury or city-centre
  hotel sales and M&E.
• Strong leadership and commercial acumen, with a track record of driving revenue growth.
• Skilled networker with experience across UK and international markets.
• A collaborative, strategic thinker able to inspire high-performing teams.

What We Offer:

• Splendid Family discounts across our group
• Local travel & parking benefits
• Recognition programmes, wellbeing initiatives & social events
• Pension scheme, Cycle to Work, ESOL classes, Employee Assistance Programme
• …and much more

How to Apply:

If this opportunity inspires you, click
Apply
to share your CV and contact details.

We'll be in touch to arrange an initial conversation with the team and explore how you can make your mark at
The Grand.

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