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Initial Contact Team Administrator

2 weeks ago


Congleton CW DP, United Kingdom 9994d9b6-3a95-40e1-9c74-e1c627e29e19 Full time £19,440 - £24,960 per year

Initial Contact Team Administrator - 1-Year Contract

Hours: 22.5 to 30 hrs per week.

Usual working hours: 9am-5pm Monday to Friday or 12pm-8pm Monday to Thursday

Visyon require a minimum of one 12pm - 8pm shift from the post holder

Within the hours above we require the post holder to work a Monday, and a Friday until 1.30pm.

Salary: £24,960 pro rata

Location: Mainly working from Visyon, Fellowship House, Park Road, Congleton, Cheshire. Some home working available and ad hoc cover of other Visyon locations will be required. E.g. Visyon's Crewe base.

Visyon is a charity that supports the emotional health and wellbeing of children, young people and their families across Cheshire East, through the provision of a range of services, including one-to-one counselling, group work, mentoring, and family support work.

The role sits within the initial contact team, at the forefront of Visyon services. You will be providing the first point of contact for the public, clients and professionals visiting or contacting the service by telephone, in person or through written communications. Responsible for providing a listening ear service, taking client referrals and providing administrative support to the therapeutic team, and carrying out initial required safeguarding and risk actions appropriate to the role with the upmost sensitivity and confidentiality.

Closing date for applications is Monday 8th December at 9.00am

All job offers are subject to satisfactory references, right to work and DBS checks

Application packs are available at:

Please send completed application and personal details forms to Forms can be found using the link above.

For further information please contact Fleur Foreman on or

Visyon, Fellowship House, Park Road, Congleton. Cheshire. CW12 1DP.

Charity registration number: Company registered in England and Wales. Company registration number:

Job Types: Full-time, Fixed term contract

Pay: £24,960.00 per year

Work Location: In person