Service Administrator
21 hours ago
**Service Administrator**
An exciting opportunity has arisen for a Service Administrator to join our team. Working within the Service department, we are looking for an enthusiastic, hardworking, self-motivated individual with the drive and ambition to support the team with the organisation of servicing, repairs, and inspections.
**Responsibilities and duties include**:
- Scheduling of preventative maintenance servicing
- Upkeep and maintenance of machine certifications
- Supporting whole service team by answering customer calls and logging jobs
- Maintaining effective communication with customers keeping them informed and managing their expectations at all times
- Managing warranty periods and claims - arranging for dealer attendance where applicable
- Organise and monitor third-party providers to attend site i.e. glaziers/ hose repairs
- Accurate processing of engineer’s job reports through to final invoicing
- Parts ordering
- Compliance duties
- General administration and office duties
**Requirements**:
- Strong IT skills
- Excellent organisation skills, able to multi-task and prioritise workload on own initiative
- Good communication skills, both verbal and written
- Resourceful, keen eye for attention to detail
- Punctual, reliable, and trustworthy team player
- Positive attitude with a friendly approach
- Background in plant/powered access - desirable but not essential
**Rate of Pay**
Starting salary £25,000, negotiable depending on experience.
**Hours of work**
Monday to Friday 08.00 to 17.30
20 days holiday + Bank Holidays - rising with length of service
**Based**
ASHBROOK, Ashbrook House, Holmes Chapel Road, Somerford, Congleton, CW12 4SN
**Salary**: From £25,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: One location
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