Front Desk Receptionist

1 week ago

London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time £36,000 - £60,000 per year

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital's greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city's high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London's famous sights.

Four Seasons Hotel London at Park Lane is looking for a Front Desk Receptionist to join the team.

About the role: 

As a Front Desk Receptionist at Four Seasons Park Lane, you'll be at the heart of the guest experience, offering a warm welcome and seamless service from arrival to departure. This role is key to creating lasting impressions, ensuring every guest feels genuinely cared for and supported throughout their stay.

What you will do: 

  • Deliver a personalised check-in and check-out experience with warmth, efficiency and professionalism

  • Respond to guest enquiries, both in person and by phone, regarding hotel services, amenities, directions and local recommendations

  • Handle special requests with creativity and care, always aiming to exceed expectations

  • Resolve any concerns with empathy and discretion, turning challenges into opportunities to enhance the guest experience

  • Stay informed about in-house events, key personnel and hotel operations to provide accurate and helpful information

  • Look for thoughtful moments to personalise service and create memorable experiences for every guest

What you bring: 

  • One+ years of experience working within a luxury hotel or similar environment

  • Excellent interpersonal and communication skills 

  • Cross-cultural sensitivity and customer service orientation  

  • Guest-centricity and understanding the importance of guests' preferences.

  • The Right to Work in the UK

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:  

  • £36,000 package made of salary and F&B service charge  

  • Excellent Training and Career Development opportunities 

  • Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service. 

  • Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day 

  • Holiday entitlement increases with years of service up to 33 days off 

  • Free Life Insurance while on duty. 

  • Opportunities to build a successful career with global potential 

  • Season Ticket Loan & cycle to work scheme 

  • Free Uniform dry cleaning available 

  • Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year. 

  • Access to Wagestream – a salary advance benefit 

  • Employee Recognition Programmes 

  • & many, many more surprises to discover 

We look forward to receiving your application

  • Front of House Receptionist VA2497

    2 weeks ago

    London, Greater London, United Kingdom Anabas Full time £32,000 per year

    Anabas Welcome is a specialist provider of high-end reception and concierge services, forming the premium front-of-house division of Anabas. We are dedicated to enhancing the workplace experience for corporate office occupiers, delivering exceptional service to both staff and visitors.Anabas Welcome is looking for an experienced Front of House Receptionist...

  • Front Desk Manager

    3 days ago

    London, Greater London, United Kingdom Celebrity Cruises Full time £45,000 - £75,000 per year

    The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...

  • Front Desk Receptionist

    9 hours ago

    London, Greater London, United Kingdom Dr Rasha Clinic Full time

    Dr Rasha Clinic, an established aesthetic clinic based in Knightsbridge is seeking an experienced front of house to join the team. The ideal candidate will have a strong background in a front of house and retail sales within the aesthetic medical sector with a minimum of two years' experience. Additional experience in performing aesthetic or beauty...

  • Front Desk Coordinator

    7 days ago

    London, Greater London, United Kingdom BCO Beauty Group Full time £18,000 - £25,000 per year

    About BCO Beauty Group:BCO Beauty Group is a collective of high-end salons and beauty brands dedicated to elevating the client experience through exceptional service, innovation, and artistry. Our portfolio includes leading names in hair, beauty, and extensions: each with a passion for excellence and a commitment to empowering clients to look and feel their...

  • AsstMgr-Front Desk

    20 hours ago

    London, Greater London, United Kingdom Marriott Hotels Resorts Full time

    Description JOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...

  • Front Desk Receptionist

    2 weeks ago

    London, Greater London, United Kingdom 360 Talent Full time £25,000 - £35,000 per year

    Front of House Receptionist - Luxury Lifestyle HouseHead Office - Central London12 month Fixed Term ContractAbout:One of the most prestigious luxury brands in the world.Specialising in leather goods, lifestyle accessories, home furnishings, perfumery, jewellery, watches and ready-to-wear.Strong social responsibility and wonderful working...

  • Receptionist Front of House

    7 days ago

    London, Greater London, United Kingdom Jellycat Full time

    For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions....

  • Front Desk Agent

    7 days ago

    London, Greater London, United Kingdom The Standard London Full time £38,520 - £44,200 per year

    Front Desk Agent · £28,642 per year (£13.77 per hour) + Accommodation Service Charge (Circa £30,000 per year) · Full Time (including evenings and weekends)The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and a true creative attitude. A destination layered with events and...

  • Front Desk Manager

    1 week ago

    London, Greater London, United Kingdom Marriott Hotels Resorts Full time £35,000 - £55,000 per year

    Description JOB SUMMARY We are looking for a passionate Front Desk Manager to join our wonderful team at London Marriott Hotel Marble Arch.You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your...

  • Front Desk Manager

    5 days ago

    London, Greater London, United Kingdom Marriott Hotels Resorts Full time £35,000 - £55,000 per year

    DescriptionJOB SUMMARY We are looking for a passionate Front Desk Manager to join our wonderful team at London Marriott Hotel Kensington.You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own...