Receptionist/Prescription services assistant

3 days ago


Great Torrington EX EU, United Kingdom Castle Gardens Surgery Full time

Job Overview

We are seeking a professional and organised Receptionist/Assistant to join our team. This is a varied role that involves working on the reception desk and assisting with prescription handouts from the dispensing hatch, it also involves managing front-desk duties, providing administrative support, and ensuring smooth daily operations within our office environment. The ideal candidate will possess excellent communication skills, be proficient in various computer applications, and demonstrate a friendly and professional demeanour. This position offers an excellent opportunity to develop organisational and administrative skills within a dynamic workplace.

Responsibilities

  • Greet visitors and clients in a courteous and professional manner
  • Answer incoming calls promptly and efficiently, maintaining excellent phone etiquette
  • Manage patient appointments
  • Perform data entry tasks accurately using our Internal clinical system and Microsoft Office
  • Maintain organised filing systems for both physical documents and electronic records
  • Assist with general administrative duties such as photocopying, scanning, and mailing
  • Support team members with various clerical tasks to ensure operational efficiency
  • Handle correspondence via email and other communication channels with professionalism
  • Ensure the reception area remains tidy and welcoming at all times

Experience

  • Prior office experience is desirable but not essential; training will be provided for the right candidate
  • Proficiency in computer skills including Microsoft Office (Word, Excel, Outlook)
  • Strong organisational skills with the ability to multitask effectively in a busy environment
  • Excellent phone etiquette and communication skills are essential

This position is ideal for individuals seeking to build their administrative experience in a supportive environment. We value professionalism, attention to detail, and a proactive attitude from all applicants.

Job Type: Full-time

Pay: £12.21 per hour

Expected hours: 37.5 per week

Work Location: In person



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