Night Reception Team Member

4 days ago

Hayes, Greater London, United Kingdom IBIS Full time

Company Description
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist.
Job Description

  • Contract Type: Part time
  • Salary: £14.44 per hour
  • Start date: November 2025
  • Apply: Please send your application to

Join our team as a
Night Reception Team Member
where you will play a crucial role in ensuring a seamless guest experience during their stay. In this position, you will be responsible for overseeing the nightly operations of our hotel, providing exceptional service, and maintaining accurate records. This position offers an exciting opportunity to be part of the hospitality industry and work in a dynamic environment.

What You'll Do...

  • Conduct the nightly audit process to reconcile all daily transactions and prepare reports for management
  • Welcome guests upon arrival during late hours and assist with check-in/check-out procedures
  • Respond to guest inquiries, requests, and concerns promptly and professionally
  • Handle payment transactions, credit card processing
  • Ensure accuracy in guest billing and resolve any discrepancies
  • Collaborate with various departments to address guest needs and ensure satisfaction
  • Monitor and report any suspicious activities
  • Maintain cleanliness and organization at the front desk area
  • Perform any additional tasks as required during the night shift

Additional Information

One more thing…
By working at the
ibis London Heathrow Airport
you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor's limitless opportunities. Discover our Talent stories at heart-of- or on Instagram

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

  • Kitchen Team Member

    2 weeks ago

    Hayes, Greater London, United Kingdom IBIS Full time £24,000 - £35,000 per year

    Company DescriptionContract Type: Permanent / Flexible hoursSalary: £13.88 per hourStart date: December 2025Apply: Please send your application to Our mission at Ibis London Heathrow Airportis to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we have something...

  • Maintenance Team Member

    1 week ago

    Hayes, Greater London, United Kingdom IBIS Full time £28,800 - £48,000 per year

    Company DescriptionJoinus at Accor,wherelife pulseswithpassionContract Type: Permanent / Full TimeSalary: £13.88 per hourStart date: ASAPHow to apply: Please send your application to Our mission atibis London Heathrow Airportis to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever...

  • Food & Beverage team member

    1 week ago

    Hayes, Greater London, United Kingdom IBIS Full time £28,800 per year

    Company DescriptionJoinus at Accor,wherelife pulseswithpassionContract Type: Permanent /Flexible hoursSalary: £13.88 per hourStart date: November 2025How to apply: Please send your application to Our mission at Ibis London Heathrow Airportis to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a...

  • Front Office Team Member

    1 week ago

    Hayes, Greater London, United Kingdom IBIS Full time £28,416 per year

    Company DescriptionContract Type: Permanent / Flexible hoursSalary: £13.88 per hourStart date: July 2025Apply: Please send your application to Our mission at Ibis London Heathrow Airportis to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we have something for...

  • Kitchen Team Leader

    6 days ago

    Hayes, Greater London, United Kingdom Whitbread Full time

    We're currently recruiting in our London Hayes Heathrow (North A4020) Premier Inn Hotel. Working 10 hours per week, paying up to £14.31 per hour.Kitchen Team Leader – London Hayes Heathrow (North A4020) Premier Inn Hotel.Join our team at Premier Inn London Hayes Heathrow (North A4020) as a Kitchen Team Leader and move your Chef career forward. You'll run...

  • Pastoral Administrator

    2 weeks ago

    Hayes, Greater London, United Kingdom Ribbons & Reeves Full time £25,000 - £40,000 per year

    Job DescriptionPastoral Administrator – Hayes Hillingdon – Start DateJoin a dynamic and supportive school in Hayes Hillingdon as a Pastoral Administrator, where your work will make a direct difference to student wellbeing, behaviour and inclusion. This is a rewarding opportunity for someone who enjoys variety, takes pride in being highly organised, and...

  • Facilities Assistant

    2 weeks ago

    Hayes, Greater London, United Kingdom Trevett Project Services Full time £27,000 - £32,000 per year

    Location:HayesSalary:£27,000 - £32,000 per annumContract Type: Permanent, Full-TimeWe are seeking a proactive and customer-focused Facilities Assistant to deliver a full range of mailroom and facilities services at our client's site in Hayes. This is a varied and hands-on role that combines administrative support with general maintenance, meeting room...

  • Gateway Clerk

    1 week ago

    Hayes, Greater London, United Kingdom Parkside Recruitment Full time £25,000 - £35,000 per year

    Our well known client based in Hayes in looking for a Gateway Clerk to join their team.Hours:4 on 4 off shifts - Days and Nights(12 hr shifts - 4 days on, 4 days off, 4 nights on, 4 nights off... then re-ocurringSalary depending on experience, plus shift allowance and overtime.Key Activities:Production & preparation of LHR Gateway paperwork and all related...

  • Registered General Nurse- West of London

    4 days ago

    Hayes, Greater London, United Kingdom Skycare Full time

    Registered nurse with experience or Newly qualifiedFull-time Nursing Home based in West of LondonPay rate is £19-£20.5per hour We are currently looking to recruit Registered Nurses locally based or someone able to relocate, with a passion for providing exceptional, kind, personalized care that promotes choice, dignity and respect for residents  You will...

  • Housekeeping Supervisor

    4 days ago

    Hayes, Greater London, United Kingdom London Heathrow Marriott Full time

    Job SummaryWe are seeking a detail-oriented and proactive Housekeeping Supervisor to lead and support our housekeeping team in maintaining high standards of cleanliness and guest satisfaction. The ideal candidate will have previous supervisory experience in a hospitality setting and a passion for delivering exceptional service.Key ResponsibilitiesSupervise...