Housekeeping Supervisor

2 days ago

Hayes, Greater London, United Kingdom London Heathrow Marriott Full time

Job Summary
We are seeking a detail-oriented and proactive Housekeeping Supervisor to lead and support our housekeeping team in maintaining high standards of cleanliness and guest satisfaction. The ideal candidate will have previous supervisory experience in a hospitality setting and a passion for delivering exceptional service.

Key Responsibilities

  • Supervise daily housekeeping operations, ensuring rooms and public areas are cleaned to brand standards.
  • Allocate tasks and monitor performance of housekeeping staff.
  • Conduct daily inspections of guest rooms, public areas, and back-of-house spaces.
  • Train new team members and provide ongoing coaching and support.
  • Manage inventory of cleaning supplies and linen, placing orders as needed.
  • Respond promptly to guest requests and resolve issues efficiently.
  • Ensure compliance with health and safety regulations.
  • Report maintenance issues and coordinate with engineering or maintenance teams.
  • Assist with scheduling and payroll reporting.

Requirements

  • Previous experience in housekeeping, ideally in a supervisory role.
  • Strong leadership and communication skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Attention to detail and commitment to high standards.
  • Knowledge of cleaning techniques and equipment.
  • Familiarity with health and safety standards in hospitality.

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