Salesforce Administrator

The Job

The Salesforce Administrator is responsible for managing and optimising Simpro Group's suite of Salesforce services and ensuring seamless integration with connected systems.

This role is critical for managing the daily health and performance of our Salesforce platform, providing essential user support and system maintenance to ensure operational continuity and data integrity.

What You'll Do

• Perform administration, maintenance, and support of the Salesforce platform, including user management, security settings, incident management and system updates.

• Monitor system health, troubleshoot issues, and ensure optimal performance.

• Implementation and management of third-party systems, APIs, and AppExchange applications with Salesforce.

• Design and maintain actionable reports and dashboards for stakeholders across departments.

• Automate business processes using declarative tools..

• Test and deploy new functionality, ensuring minimal disruption to end users.

• Support data imports, exports, and migrations while maintaining compliance with data privacy regulations.

• Collaborate with team members located in various time zones to gather requirements and deliver Salesforce solutions that meet business needs.

• Facilitate effective communication and documentation

What You'll Bring

Required:

• At least 3 years of Administrator experience supporting Sales Cloud, Service Cloud, Field Service and CPQ/Revenue Cloud.

• Proficiency with Salesforce declarative tools, such as Flows and Validation Rules.

• Experience creating reports, dashboards, and actionable insights for stakeholders.

• Strong communication skills with the ability to collaborate in a global, cross-functional environment.

• Ability to work independently, prioritize tasks, and meet deadlines in a hybrid or remote work setting.

Preferred:

• Salesforce Certification (Administrator, Advanced Administrator, Platform App builder)

• Knowledge of third-party integrations & APIs.

• Experience working with international teams in different time zones.

• Exposure/experience with Data Cloud, Agentforce, Einstein, or Mulesoft

• Exposure to Apex, Visualforce, or Salesforce development.

What We Can Offer You

• A generous annual leave entitlement plus a personal leave entitlement

• Private Health Insurance

• Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)

• Life Insurance

• Company pension scheme, with 5% employer contribution

• Generous Parental Leave Program

• Home Office Allowance

• Paid Volunteer Leave Days

• Public Holiday Exchange Scheme

• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time

• Talent Referral Programme – get rewarded for referring a friend to join our team

• Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment

• Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech

• A discounts and cash back scheme

• Flexible working environment

• Casual dress and relaxed office environment

• Happy hours and office games

• Opportunities for career progression and development

• Diverse training & internal networking opportunities across all of our product lines

• Click here to find out more about working at Simpro Group

Our Core Values:

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.  

If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.

Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.

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