Air Import Operator

4 days ago

Wythenshawe, Manchester, United Kingdom WR Logistics Full time

Airfreight Import Coordinator – Freight Forwarding

Location: Wythenshawe

Salary: up to £35,000

Job Type: Full-time, Permanent

Hours: Monday to Friday, flexible hours (hybrid 2 days from home 3 in the office)

Are you an experienced
Airfreight Import Coordinator
ready to take ownership of a key client portfolio in a dynamic, growing freight forwarding business?

Our client, a well-established international logistics company, is looking for a proactive and commercially minded professional to join their
Airfreight Team
.

In this pivotal role, you'll manage the end-to-end coordination of airfreight operations — ensuring that customer expectations are exceeded, profit margins are maximised, and opportunities for business growth are developed through exceptional service and communication.

The Role

Reporting to the Airfreight Manager, you'll be responsible for the day-to-day management of a dedicated nomination client base and for supporting internal business development teams. You'll oversee shipments from start to finish, ensuring accuracy, efficiency, and outstanding service delivery.

Key Responsibilities

  • Work closely with the Airfreight Manager and Import Supervisor to achieve departmental goals.
  • Deliver excellent communication and service to existing clients, new clients, and internal teams.
  • Develop long-term, profitable relationships with customers and suppliers.
  • Handle quotations, negotiate rates, and manage suppliers to maximise margins.
  • Oversee airfreight shipments from booking to delivery, ensuring compliance with all regulations.
  • Integrate new business smoothly into the service network.
  • Support financial processes including invoicing, cost control, and profit monitoring.
  • Identify and develop opportunities for new and existing trade lanes.
  • Assist with urgent shipments or out-of-hours needs when required.

What We're Looking For

  • Minimum 3
    years' experience in airfreight imports
    .
  • Fully
    customs entry and Descartes compliant
    .
  • Strong commercial awareness with a focus on profit optimisation.
  • Excellent written and verbal English communication skills.
  • Proficiency in
    Microsoft Office
    , particularly Outlook and Excel.
  • Exceptional organisational and time management skills with the ability to prioritise workloads.
  • A positive, can-do attitude with the ability to work collaboratively in a fast-paced environment.

Desirable Qualifications & Memberships

  • Dangerous Goods certification.
  • Customs-related qualifications or accreditations.
  • Relevant academic qualifications (GCSEs, A Levels, NVQs, or Degree).

Why Join?

  • Work for a respected logistics provider with a strong reputation for customer service and operational excellence.
  • Be part of a supportive, ambitious airfreight team that values communication, collaboration, and growth.
  • Competitive salary and long-term career development opportunities.

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