Administration Assistant

6 days ago

High Wycombe, Buckinghamshire, United Kingdom Policywave Full time

Policywave Limited are looking for administrative staff with experience to assist in the day to day administration of their clients within our office based in High Wycombe. The positions are full time however we will consider part time as part of a job share.

Full training will be given on the duties involved, but you must have administration experience and be willing to work as park of a team to reach our common goal.

Duties will include verifying client documentation, diary administration, inviting and renewing policies, dealing with various reports that need attending to on a daily, weekly and monthly basis. This will include day to day contact with both Clients and Insurers by email and phone to confirm, clarify or obtain further information.

We are looking for a confident, enthusiastic team player who must have a "can do" work ethic. The successful candidate must be meticulous, will need to be able to work under reasonable pressure when required and to communicate effectively. You should be able to handle email communication from both clients and team members and be able to prioritise and organise your own workload in line with agreed deadlines.

You must be able to provide information to clients in a timely, confident and professional manner. We are looking for a positive friendly professional team player, who always develops and maintains good working relationships with clients, colleagues and insurers.

This is a great opportunity to join a growing team.

Main duties:

  • Checking and verifying client documentation is acceptable based on acceptability criteria
  • Liaise with clients and Insurers over the phone and via email to deal with outstanding queries.
  • Deal with daily reports that are issued.
  • Send renewal invitations to existing clients.
  • Maintain records using our software system, ensuring all data recorded is accurate and correct.
  • Process amendments to existing policies as requested by clients.
  • Liaise with Insurers and our accident Claim Management Company (sometimes this may need to be over the telephone).

Essential:

  • Previous administration experience
  • Confident on the Microsoft and good general computer skills
  • Successful track record in same or similar environment.
  • Strong Administration skills (English).
  • Team Player
  • Meticulous
  • Quick Learner
  • Must be self-motivated
  • Ability to prioritise workload and use own initiative

Desirable

  • Knowledge and experience of the Personal Lines Insurance Industry.
  • Knowledge and experience of Applied EPIC.

Hours:

Full time hours (Mon - Fri 09:00 - 17:30) - Overtime possible in addition to these hours if requested.

Part time hours may be considered as part of a job share.

In the first instance please submit your CV. Due to the large amount of enquires if you have not heard from us within 10 days of your application, please consider your application unsuccessful.

Job Types: Full-time, Part Time, Permanent.

NO RECRUITMENT COMPANIES. We will not respond to you.

Job Types: Full-time, Part-time, Permanent

Pay: £25,000.00 per year

Benefits:

  • Casual dress
  • Company pension

Application question(s):

  • Do you live within 10 miles of High Wycombe?

Experience:

  • Administrative: 2 years (required)

Work Location: In person

  • Office Administrator

    3 days ago

    High Wycombe, Buckinghamshire, United Kingdom Hunter Hughes Recruitment Services Full time £25,000 - £30,000 per year

    Office Administrator / HRPay:£25,000.00-£30,000.00 per yearCompanySpecialists in precision engineering, toolmaking, and press tooling. For over 50 years, we've partnered with leading manufacturers across industries like F1 & motorsport, automotive, aerospace, military, construction and electronics. Our reputation is built on bespoke craftsmanship, high...

  • registry administrator

    6 days ago

    High Wycombe, Buckinghamshire, United Kingdom Buckinghamshire New University Full time £25,000 - £35,000 per year

    LocationHigh WycombeContract TypeFixed Term ContractSalary Range£26,093 - £28,778Hours per week30Closing Date23/11/2025Ref No1901Part Time (0.8 FTE) – fixed term ending in October High WycombeSalary - £26,093 - £28,778Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the...

  • HR Administrator

    2 days ago

    High Wycombe, Buckinghamshire, United Kingdom Instron Full time £30,000 - £50,000 per year

    Job DescriptionThis exciting role is responsible for providing comprehensive HR administration and support to the Instron Europe HR Team; covering all aspects of HR and the full Employee Life Cycle. There role is also responsible for assisting divisional leadership with calendar management and ad-hoc administration.Key Tasks & ResponsibilitiesAct as the...

  • registry administrator

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Buckinghamshire New University Full time £22,000 - £35,000 per year

    LocationHigh WycombeContract TypePermanentSalary Range£26,093 - £28,778Hours per week37 HoursClosing Date16/11/2025Ref No1796Full Time – Permanent - High WycombeSalary - £26,093 - £28,778Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education,...

  • Vinson Centre Administrator

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom The Vinson Centre for the Public Understanding of Economics and Entrepreneurship Full time £22,000 - £28,000 per year

    Company DescriptionAt the Vinson Centre (University of Buckingham), we work with students and scholars of economics of all ages on events and outreach to promote a wider understanding of how markets and entrepreneurship promote welfare. We do this through events, programmes, publications and multi-media while collaborating with schools, colleges,...

  • Administrator at the Vinson Centre

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom The Vinson Centre for the Public Understanding of Economics and Entrepreneurship Full time £27,564 per year

    Company DescriptionAt the Vinson Centre (University of Buckingham), we work with students and scholars of economics of all ages on events and outreach to promote a wider understanding of how markets and entrepreneurship promote welfare. We do this through events, programmes, publications and multi-media while collaborating with schools, colleges,...

  • Export Compliance Administrator

    10 hours ago

    High Wycombe, Buckinghamshire, United Kingdom Oxford Instruments plc Full time

    Export Compliance Administrator – p/timeAbout Oxford Instruments I&AOxford Instruments Imaging and Analysis (I&A) is part of the wider Oxford Instruments Group — a global leader in advanced technology solutions. With a 60-year history and fourteen Queen's Awards for Enterprise, we deliver world-class innovations that help our customers tackle the...

  • School Office Administrator

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Buckinghamshire Council Full time £18,000 - £20,000 per year

    Reference numberBUC14212Contract typePermanentWorking hoursFull TimeLevel of DBS check requiredEnhanced with Barred ListDate posted15 Oct 2025, 11 p.m.Application deadline7 Nov 2025Contact emailOverviewAn exciting opportunity has arisen for an experienced administrator to join a small team to provide excellent general administrative support. Proven office,...

  • Project Administrator

    7 days ago

    High Wycombe, Buckinghamshire, United Kingdom Intelli-Park Full time £25,000 - £40,000 per year

    Your VISTA Journey Starts HereAt Intelli-Park, project delivery is the engine of our success and behind every great delivery team is a rock-solid administrator. As a Project Administrator, youll be the go-to organiser, document controller, and compliance champion for our fast-moving installations and surveying projects. Youll work alongside Project Managers,...

  • Accounts Assistant

    1 week ago

    High Wycombe, Buckinghamshire, United Kingdom TechHouse Full time £18,000 - £25,000 per year

    Job Description Accounts AssistantSalary: To be agreedHours: Part time - 15 hours per week Location: Techhouse, City Centre, High WycombeReporting to: Finance Director/AccountantTechhouse is a leading mobile phone technology company with a network of stores and websites supplying mobile phone contracts, phones, repairs and accessories across B2B and...