Global Service Product Manager

Job Summary
JOB DESCRIPTION
The
Global Service Product Manager (Liquid Cooling)
will be responsible for managing the Product Lifecycle, supporting the business growth, and gathering and prioritizing product and customer requirements, defining the go-to-market and the marketing plan. You will be responsible for developing sales and marketing strategies and plans to maximize product revenue and profitability.

This position will be based onsite at either Vertiv's Westerville, OH (Polaris) or Redhill, United Kingdom office location.

Responsibilities

• Develop and execute product lifecycle management plans including product introduction, line extension, engineered to order, and end of production.
• Research market trends, demand drivers, customer needs, and the competitive landscape.
• Collect voice of customers and products business cases for global products.
• Addressing actions to reduce finished goods inventory and support business decisions in case of major supply chain issues and assist in championing resolution of offering issues (i.e. delivery, quality, inventory).
• Work alongside Operations and Material planning to ensure competitive lead time, inventory optimization and meet revenue targets.
• Manage list pricing and multipliers.
• Manage product line profitability, volume forecasts, price gain.
• Ensure all customer facing offering documentation and marketing collateral is available and accurate and specific for the region, country, and market segment.
• Prepare and deliver presentations, product demos, competitive comparisons and other sales enablement tools and collaterals.
• Attend tradeshows, visit customers, meet with sales team, distributors, and partners to ensure an accurate voice of customer is heard in all product plans.
• Develop and track metrics to measure post-launch sales performance of new offerings, including pipeline, quotation.
• Collaborate with Marketing teams to develop marketing programs.

Requirements

• Bachelor's Degree in Engineering
• 7+ years technical, product/service, strategic planning, marketing, or directly related experience.
• Experience with HVAC and Data center applications is preferred.
• Strong business acumen.
• Ability to quickly develop cross-functional relationships to achieve business objectives.
• Technical expertise to translate customer needs/pain points to solutions.
• Demonstrated competence in problem solving, data analysis, & project management.
• Excellent communications skills - written & verbal.
• High focus on customer needs.
• Able to combine long term and short-term goals by setting priorities.
• Ability to interact with all levels within the organization from entry level to executive.
• Attitude to act as a leader in his/her role and with curiosity in all what's new (market trends, new technologies, etc.).
• Language skills: fluent English written, and verbal required.
• Proficiency with Microsoft Office suite, Smartsheet, and other business applications.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS
:
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

About Vertiv
Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit to learn more.

Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
About The Team
Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.