Front of House Staff
2 weeks ago
Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests while ensuring exceptional service throughout their dining experience. The ideal candidates will possess a passion for hospitality and a commitment to delivering outstanding guest services.
Responsibilities
- Greet and seat guests promptly, ensuring a warm and friendly welcome.
- Take orders accurately and efficiently, providing recommendations and upselling menu items when appropriate.
- Ensure food safety standards are adhered to during food preparation and serving.
- Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
- Assist in food preparation as required, ensuring high standards of quality and presentation.
- Handle guest inquiries and complaints with professionalism, striving to resolve issues promptly.
- Collaborate with kitchen staff to ensure timely service of meals.
- Manage time effectively during busy periods to maintain service flow.
Qualifications
- Previous experience in a restaurant or hospitality environment is preferred.
- Strong knowledge of food safety practices and culinary techniques is advantageous.
- Basic math skills for handling transactions and managing bills accurately.
- Excellent time management skills to ensure efficient service delivery.
- A friendly demeanour with a focus on guest satisfaction and service excellence.
- Ability to upsell menu items effectively while maintaining genuine guest interactions.
- Experience in kitchen operations or culinary roles is a plus but not mandatory. Join us in providing an unforgettable dining experience for our guests while working in a dynamic and supportive environment
Job Types: Part-time, Zero hours contract
Pay: £12.21-£12.50 per hour
Expected hours: 10 – 40 per week
Benefits:
- Employee discount
- Flexitime
- On-site parking
- Store discount
Work Location: In person
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