Assistant Project Coordinator

We are a proud family business with a reputation for creativity, quality, and exceptional customer service in the design, manufacture, and installation of play and outdoor environments across the UK. Our team combines craftsmanship, innovation, and care to deliver safe, imaginative, and inspiring spaces that bring communities together.

We're now looking for a dedicated Project Co-ordinator to join our team in York. This key role supports the Operations Director in managing and overseeing the planning, coordination, and control of manufacturing and preparation processes, along with the scheduling of all projects, repairs, and inspections. You'll also have added support from our Senior Administrator, ensuring you're part of a strong, collaborative operational team.

Key Responsibilities

You'll play a vital role in keeping projects running smoothly and ensuring clear communication between our teams, suppliers, and customers.

Your main duties will include:

• Acting as the primary point of contact for customer queries during the "live" order stage.
• Assisting the Operations Director with ordering materials through SAGE.
• Setting up supplier accounts and supporting the Workshop, Site, and Maintenance teams with material sourcing and ordering.
• Preparing detailed site information packs (drawings, specifications, accommodation bookings, etc.).
• Creating small repair quotes and maintenance reports.
• Monitoring and controlling the timely and accurate flow of production information, adjusting schedules as required.
• Providing up-to-date plans for the Workshop and Installation teams.
• Assisting in scheduling projects, inspections, and repairs.
• Maintaining comprehensive project documentation in business folders, network servers, and CRM systems.
• Ensuring Contractors and Sub-Contractors receive valid Purchase Orders and project information before starting on site.
• Working with the Site Manager to prepare Construction Phase Health & Safety Plans (CPHSP), Risk Assessments, and Method Statements (RAMS).
• Producing Operations & Maintenance (O&M) manuals and customer handover documents at project completion.
• Supporting the Operations Director and appointed Health & Safety Consultant in maintaining safe working procedures and implementing audit improvements.
• Liaising with suppliers, contractors, and sub-contractors before and during installations.
• Managing incoming calls, redirecting appropriately, and taking accurate messages.
• Obtaining utility searches (via LinesearchbeforeUdig and Northern Gas Networks) ahead of project commencement.
• Attending regular Quality Management meetings to ensure conformance with ISO 9001, support process improvement, and promote customer focus.

About You

We're looking for a proactive, organised, and confident communicator who thrives in a fast-paced environment.

You will ideally have:

• Previous experience in project coordination or administration (ideally in a manufacturing or construction environment).
• Strong organisational and multitasking skills with excellent attention to detail.
• Competence using SAGE and Microsoft Office applications.
• A good understanding of scheduling, project documentation, and health & safety processes.
• A positive, team-focused attitude and the ability to manage priorities effectively.

What We Offer

• Competitive salary (dependent on experience)
• Pension scheme
• Health and Well-being Cash Plan
• Support from a friendly, family-run business environment
• Collaborative working alongside the Operations Director and Senior Administrator
• Opportunities for professional growth and development

How to Apply:

Please send your CV and a covering letter outlining your suitability for the role to -

Job Type: Full-time

Pay: Up to £15.00 per hour

Expected hours: 37.5 per week

Benefits:

• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Work Location: In person