Park Manager

6 days ago

Nottingham NG, United Kingdom Jump In Elstree Full time

Company Overview

Slick City Action Park is the world's first indoor slide and action sports park designed for all ages, Now Launching in the U.K

We are redefining family fun with frictionless slides, air courts, and more, creating energetic and fast-paced environments that prioritize exceptional guest experiences

Summary

We are seeking a dedicated Park Manager to join our team at Slick City in the UK. This role is crucial in ensuring that our guests have an unforgettable experience while overseeing park operations. The Park Manager will embody our mission of delivering Better than Awesome Guest Experiences.

Responsibilities

The ideal candidate will:

  • Elevate a park from good to exceptional, turning guests into raving fans.
  • Champion a safety-first, positive culture that energizes both team members and visitors.
  • Mentor and develop the next generation of young professionals in our community.

If you're driven to transform businesses, empower people, and build something that lasts, we'd love to meet you.

Key Responsibilities

  • Park Operations & Safety
  • Ensure the park is clean, safe, and family-friendly at all times
  • Enforce park rules, industry safety standards, and sanitation protocols
  • Oversee daily operations, including cash/sales control, inventory, party management, and opening/closing procedures
  • Be accountable for all incidents, injuries, or critical events—transparency is essential
  • Team Leadership & Development
  • Lead, motivate, and manage the performance of the entire park team
  • Develop Assistant Managers and team members through hands-on mentorship
  • Promote a positive culture that encourages excellence, safety, and fun
  • Have courageous conversations to drive improvement and accountability
  • Business Strategy & Results
  • Manage park P&Ls and ensure profitability and efficiency
  • Drive revenue through membership sales, birthday parties, events, and repeat visits
  • Consistently deliver top-tier customer service
  • Focus on year-over-year traffic growth through guest satisfaction and community reputation
  • Collaboration & Communication
  • Maintain clear, honest, and open communication across all levels
  • Keep Senior Management informed—good or bad—through timely and accurate reporting

Qualifications

  • 5 years of management experience in a customer-facing, operational, leisure or retail environment
  • Proven ability to lead teams, manage P&L statements, and drive business results

Core Competencies

  • Accountability: Own everything that happens in your park
  • Dependability: Earn unwavering confidence from owners and team members
  • Urgency: Execute tasks quickly and with purpose
  • Flexibility: Adapt to changing priorities or new company goals
  • Execution: Prioritize and deliver results efficiently
  • Relationship Building: Build trust with team, peers, and leadership
  • Courage: Address underperformance constructively and lead improvement
  • Communication: Maintain open, honest, and respectful dialogue
  • Performance & Talent Management: Inspire and grow future leaders
  • Collaboration: Actively work with owners and team members

Job Type: Full-time

Pay: £45,000.00-£50,000.00 per year

Benefits:

  • Employee discount
  • On-site parking

Work Location: In person

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