Assistant Park Manager

2 weeks ago

Nottingham, United Kingdom Slick City Full time

Overview Assistant Park Manager - Nottingham, Nottinghamshire Job Type : Full Time Company Overview Slick City Action Park is the world’s first indoor slide and action sports park designed for all ages, Now Launching in the U.K We are redefining family fun with frictionless slides, air courts, and more, creating energetic and fast-paced environments that prioritize exceptional guest experiences Summary We are seeking a motivated and dedicated Assistant Manager to support the daily operations of our indoor slide park. The ideal candidate will be a natural leader with exceptional organizational and communication skills, passionate about delivering outstanding guest experiences, and capable of managing a diverse team. Stand Tall Together Love Our Community Innovate Always Commit to Fun Keep Guests #1 Key Responsibilities Operational Excellence: Oversee daily operations to ensure smooth and efficient functioning, including opening and closing the facility, scheduling, inventory management, and guest services. Team Leadership: Lead, mentor, and motivate a team of employees, fostering a positive and productive work environment. Provide training, support, and performance feedback. Guest Experience: Ensure exceptional guest experiences by maintaining high standards of safety, cleanliness, and customer service. Address guest concerns and resolve issues promptly and professionally. Staffing Management: Assist with hiring, training, and scheduling staff. Manage employee performance, attendance, and payroll. Inventory & Supplies: Monitor and manage inventory levels, ensuring adequate supplies are available. Implement efficient inventory control systems. Financial Oversight: Assist in budget management, financial reporting, and cost control. Ensure accurate cash handling and accounting procedures. Safety & Compliance: Enforce safety protocols and ensure compliance with all regulatory requirements. Conduct regular safety inspections and staff training. Event Coordination: Plan and execute special events, parties, and group bookings. Collaborate with marketing to promote events and activities. Qualifications 5 years of management experience in a customer-facing, operational, leisure or retail environment Proven ability to lead teams, manage P&L statements, and drive business results Core Competencies Accountability: Own everything that happens in your park Dependability: Earn unwavering confidence from owners and team members Urgency: Execute tasks quickly and with purpose Flexibility: Adapt to changing priorities or new company goals Execution: Prioritize and deliver results efficiently Relationship Building: Build trust with team, peers, and leadership Courage: Address underperformance constructively and lead improvement Communication: Maintain open, honest, and respectful dialogue Performance & Talent Management: Inspire and grow future leaders Collaboration: Actively work with owners and team members #J-18808-Ljbffr

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