Front of House

2 weeks ago

Bristol BS BA, United Kingdom The Old Manor House Hotel Full time £24,000 - £36,000 per year

Job Title:

Front of House – Historic Hotel near Bath & Bristol

About Us:

The Old Manor House Hotel is a 400-year-old independently run hotel with a warm, welcoming atmosphere. We pride ourselves on delivering personal service, excellent food, and memorable stays. We are now looking for a motivated and friendly Front of House team member to join our team.

Responsibilities:

  • Welcoming and checking in/out hotel guests.
  • Running the bar and restaurant service in the evenings.
  • Ensuring the bar and restaurant are kept clean and well-presented.
  • Handling office tasks such as managing bookings, answering emails, and responding to phone calls.
  • Dealing with function enquiries and logging them into the diary.
  • Assisting with dinner parties and working with casual staff to ensure smooth service.
  • Opening and closing the hotel during morning or evening shifts.

Requirements:

  • Availability to work weekends and evenings.
  • Previous hotel or hospitality experience (1+ year preferred).
  • Strong teamwork, organisation, and time management skills.
  • Excellent customer service skills with a friendly, professional manner.
  • Basic IT skills (Microsoft Word, Excel, and email systems).

Nice to Have:

  • An interest in social media — e.g. taking photos for Instagram/Facebook or helping with casual posts to showcase the hotel.

What We Offer:

  • A supportive and welcoming team environment.
  • Training opportunities to grow your skills across hotel, restaurant, and events operations.
  • Free staff parking.
  • Staff discounts on food and accommodation.
  • Occasional meals on duty.
  • The chance to work in a historic, characterful hotel with a loyal customer base.

If you're passionate about hospitality and enjoy creating memorable experiences for guests, we'd love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: From £12.21 per hour

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount

Ability to commute/relocate:

  • Bristol BS31 2BA: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Hospitality: 1 year (preferred)

Work Location: In person

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