Current jobs related to Customer Service Representative - SouthendonSea SS - Hunt-Rec

  • Customer Service Representative

    4 days ago

    Southend-on-Sea, United Kingdom Launch Group Full time

    The Launch Group are currently recruiting for Teleperformance to find enthusiastic Customer Service Representatives. **Location**: Work From Home **Hours**: Full Time **Day to day responsibilities of the Customer Service Representative** - We have an exciting opportunity to start working as part of one of our most prestigious clients. In this role you...

  • Customer Service Representative

    1 week ago

    Southend-on-Sea, United Kingdom Solopress Full time

    **Customer Service Representative** As one of the UK’s fastest-growing printers, Solopress is always looking for great people to join our very friendly, hardworking team. Due to continued expansion, we are now looking for an experienced Customer Service Representative to join us here in Southendon Sea, Essex. The working hours for this role will be...

  • Customer Service Representative

    2 weeks ago

    Southend-on-Sea, United Kingdom Solopress Full time

    As one of the UK’s fastest-growing printers, Solopress is always looking for great people to join our very friendly, hardworking team. Due to continued expansion, we are now looking for an experienced **Customer Service Representative **to join us here in Southend on Sea, Essex. This role is suitable for someone with experience resolving customer queries...

  • Customer Service Representative

    2 weeks ago

    Southend-on-Sea, United Kingdom NatWest Full time

    Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service Representative - You’ll be the...

  • Customer Service Representative

    1 week ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Solopress Full time £15,000 - £20,000 per year

    We're hiringAs one of the UK's fastest growing printers, Solopress is expanding again and looking for an experienced Customer Service Representative to join our friendly, hardworking team in Southend-on-Sea, Essex.If you enjoy helping people, solving problems, and delivering first-class service, this could be the perfect opportunity for you.Hours: Monday to...

  • Customer Service Representative

    1 week ago

    Southend-on-Sea, United Kingdom Olympus UK & Ireland Full time

    _“Olympus is a global leader in the medical device and technology industry. For more than 100 years, we have focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.”_ Olympus are hiring for a **Service...

  • Customer Service Representative

    1 week ago

    Southend-on-Sea, United Kingdom S&S Northern Ltd Full time

    S&S Northern is one of the UK’s leading designers, manufacturers, and suppliers of the latest range of gas safety products including gas ventilation, gas interlock systems and gas pressure proving systems for use in commercial kitchens, school laboratories and boiler houses. We are looking for someone who is friendly, approachable and has outstanding...

  • Customer Service Advisor

    1 week ago

    Southend-on-Sea SS, United Kingdom Hood Group Full time

    Are you passionate about providing exceptional customer service and eager to represent a leading brand?Join our team as a Customer Service Advisor in our Call CentreAs a Customer Service Advisor, you'll be building lasting relationships with our customers, promoting our values with every interaction and ensuring each customer receives an exceptional...

  • Customer Support Representative

    2 weeks ago

    Southend-on-Sea, United Kingdom JMC Aviation Full time

    Job Title: Customer Support Representative Location: Southend Employment Type: Permanent Shifts: Monday- Friday 8:00 – 16:30 Benefits: * 25 days annual leave plus bank holidays * Salary Exchange Pension Scheme * Employee Assistance Programme * Life Assurance * Employee Cash Plan * Enhanced Maternity and Paternity Schemes * Professional Growth and...

  • Customer Support Representative

    2 days ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom JMC Recruitment Solutions (Canada) Limited Full time £20,000 - £35,000 per year

    Job Title: Customer Support Representative Location: SouthendEmployment Type: PermanentShifts: Monday- Friday 8:00 – 16:30 Benefits:25 days annual leave plus bank holidaysSalary Exchange Pension SchemeEmployee Assistance ProgrammeLife AssuranceEmployee Cash PlanEnhanced Maternity and Paternity SchemesProfessional Growth and DevelopmentState-of-the-art...

Customer Service Representative

2 weeks ago

SouthendonSea SS, United Kingdom Hunt-Rec Full time £26,500 - £30,000 per year

We are working on an exciting new role based in Southend for a Customer Service Representative to join an ever evolving team.

Our clients have multiple sites across Essex and are looking for this person to be Southend based, where you will focus on Customer relationships and managing customer queries.

MAIN RESPONSIBILITIES AND DUTIES

  • Customer, SPOC (Single Point of Contact) and Supplier support; collaborate with customers, suppliers, and internal departments, providing daily feedback and updates on open repairs through to order completion.

  • Customer Interaction: Directly liaise with customers to provide work order status, respond to general enquiries, and react to customers within targeted timeframes, ensuring customer expectations are met according to established customer service standards.

  • Sales Targets: Work towards departmental sales targets alongside the Sr. Commercial Officer. Nurture new business opportunities and maximise each sales opportunity.

  • CRM: Build and nurture customer relationships, coordinate open orders, and maintain up-to-date order diary notes and customer status reports.

  • Complaint and Quality Management: Manage potential customer complaints, report on internal quality issues, and provide feedback on any customer Non-Conformance Reports received.

  • Gain customer confidence and relay technical information between workshop engineers and the customer.

  • Damage and Compliance Reporting: Evidence and report customer-induced damage, gather commercially sensitive information from customers on pricing, performance, and opportunities to improve and grow the business.

  • Contract and Invoice Support: Advise and assist with contract queries, invoicing issues, and credit control.

CROSS DEPARTMENT FUNCTIONALITY (NON-CORE RESPONSBILITY)

  • Purchasing a wide range of aircraft parts and materials in-line with operational procedures.

  • The timely placement/fulfilment of Purchase Orders (PR-POs) and delivery of parts in-line with operational requirements such as Material Reviews (MR).

  • Responsible for monitoring, from time-time; shipments arriving from outside the UK, ensuring work with suppliers and internal departments providing daily continuity, feedback, and updates on open repairs.

QUALIFICATIONS

Our client requires someone with a high level of Customer Services experience with focus of delivering value, Supplier experience advantages.

Job Types: Full-time, Permanent

Pay: £26,500.00-£30,000.00 per year

Benefits:

  • Company pension
  • On-site parking

Work Location: In person