Group Business Operations Manager

Job Title:
Group Business Operations Manager

Location:
York

Type:
Full-time

Salary:
circa £65k

Reports to:
Group Managing Director

About Us

We are a well-established, SME, family-run business in the electronics sector with a strong reputation for quality, reliability, and customer service. As we continue to grow, we're looking for someone who is ready to take the next step in their career and play a key role in shaping the future of our operations. This is a genuine opportunity to step into senior leadership role and make a meaningful impact in a supportive, fast-paced environment.

Learn more at www.cyclops-

The Role

You will oversee the day-to-day running of our operations, ensuring everything runs smoothly. Directing end to end operations across logistics, warehousing, purchasing, quality, HR, and IT. Managing a team of around 50 people across these functions. This role is ideal for someone looking to progress into a broader, more strategic leadership position while remaining hands-on in daily operations.

Key Responsibilities

• Lead and continuously improve operational processes across the Group.
• Oversee supply chain, logistics, warehousing, and distribution to maximise efficiency and cost-effectiveness.
• Work closely with the senior leadership team to set and deliver business goals.
• Implement systems, metrics, and KPIs to monitor performance, productivity, and customer satisfaction.
• Lead, mentor, and develop teams across
  logistics, warehousing, purchasing, quality, HR, and IT
  .
• Drive operational projects that improve efficiency, reduce waste, and support sustainable growth.
• Ensure compliance with industry regulations, health & safety, and company policies.
• Support financial planning, budgeting, and cost control in collaboration with the finance team.

Key Deliverables

• Build a deep understanding of the group's inventory profile, working with customers to proactively reduce slow-moving and obsolete stock  .
• Strengthen partnerships with 3PL providers to ensure seamless customer deliveries
• Coach and mentor team leaders to enhance their performance, accountability, and leadership capability.
• Oversee the successful implementation of a new ERP system across the group.

About You

Proven experience working within the SME environment, demonstrating a hands-on approach to daily business operations. This role is a great fit for someone looking to step up into a wider operational leadership position and expand their strategic influence.

The ideal candidate will be:

• Experienced in operations, ideally within a distribution environment.
• Skilled in process improvement, problem-solving, and data-driven decision-making.
• A natural leader who inspires, coaches, and empowers teams.
• Commercially minded, with an eye for efficiency and new growth opportunities.
• An excellent communicator, confident in building strong relationships with teams, suppliers, and partners.
• Comfortable balancing strategic planning with day-to-day operational delivery.

What We Offer

• Competitive salary and benefits package.
• Company Bonus Scheme up to 14% of yearly salary
• A chance to make a real impact in a values-led, ambitious business.
• A position within the leadership team that values collaboration and initiative.
• Opportunities for professional development and progression as we expand.

Benefits

• Laptop & mobile phone provided
• Healthcare cash plan (up to £2,000 per year, including dental & eye care)
• Company pension scheme
• Flexitime program hours per week, flexible hours)
• 1 day WFH per week
• 29 days annual leave (including bank holidays)
• Free on-site parking

If applying for the position please send a cover letter via email to - detailing why you think your skills and experience would make you a suitable candidate for this role.