Infrastructure Support Engineer –SaaS/SQL – Birmingham

1 week ago


Birmingham, Birmingham, United Kingdom 4e2dd4a8-9fa2-4abb-a180-22c208e7199e Full time £40,000 - £48,000 per year

Infrastructure Support Engineer –SaaS/SQL – Birmingham

Hybrid working – This role will be mostly onsite working with the option to work from home 1-2 days per week.

Salary : £40,000 - £48,000 per annum

We're looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. In this role, you'll provide hands-on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of support operations.

Key Responsibilities


• Provide support across desktop environments, Windows systems, databases, and hosted applications.


• Diagnose and optimise SQL performance issues


• Deliver high-quality professional services, including data migrations, system installations, and transfers.


• Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge-sharing platforms.

Future Responsibilities


• Own Azure environments and DevOps practices


• Act as primary point of contact for infrastructure & DevOps


• Drive automation and cloud operations

Skills Required

Essential


• Windows Desktop and Server administration (setup, maintenance, troubleshooting)


• MSSQL tuning and troubleshooting


• SaaS platform or migration experience.


• Proven experience in 2nd line or infrastructure support dealing with complex client problems


• Interest in DevOps practices, automation and CI/CD pipelines

Desirable


• Azure Cloud services


• Hands-on experience setting up or configuring tools that help manage IT or customer support

Salary : £40,000 - £48,000 per annum

Interested? Please send your up to date CV to Daisy Freeth & Emma Siwicki at Crimson for immediate review

Not interested? Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.

Crimson are acting as an employment business in regards to this vacancy.



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