Installations Coordinator

7 days ago

Crewe, Cheshire East, United Kingdom Radius Limited Full time £25,000 - £40,000 per year
Company Description

We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions.  We support our customers with a range of products and services to meet their needs. 

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Description

Job Purpose

The role of Implementation Coordinator is really important to us. You will be responsible for handling and resolving Implementation bookings and queries within SLAs and with focus on customer experience.

The successful candidate will be proactive, able to manage their workload efficiently and communicate effectively with installers, colleagues and customers to deliver key business metrics and excellent customer support.

We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm.

Your responsibilities day to day will be…

  • Handling customer calls/ emails relating to installation of Telematics devices in line with company SLAs and metrics.
  • Managing service desk tickets raised by other business areas within SLAs.
  • Liaising with 3rd party engineering teams to co-ordinate installation bookings.
  • Liaising with customers to arrange and inform of implementation/ installation dates.
  • Handling implementation queries from other departments.
  • Updating customer account information on tickets and CRM to keep all parties informed. 
  • Work efficiently adhering to departmental processes.
  • Notify management team of any issues/ risks to meeting SLAs.
  • Email management from internal and external parties, ensuring responded to within SLAs.
  • Resolution of customer/ engineer queries.

What do we expect of you?

  • Excellent communication skills, with the ability to communicate proficiently both written and verbal
  • Ability to develop relationships with team and wider business
  • Organised
  • Efficient
  • Proactive and forward thinking 
  • Able to adapt and succeed in a fast paced, changing environment.
  • The ability to manage time and work comfortably under pressure, to complete required tasks to required deadlines.
  • Ability to work effectively as part of a team to meet both client and business needs.
  • Experience in the use of Microsoft Office- Teams, Word, Excel etc.

What can you expect of us?


• A friendly culture that mirrors our proposition to our customers. 


• A fast-growing organisation that defines itself as being agile and innovative


• A drive for continuous improvement, which you will be empowered to get behind from day one. 


• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.

Additional Information

Still Curious?

If you feel we are a good match for each other, you can apply online now

If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

  • Showroom Project Coordinator

    7 days ago

    Crewe, Cheshire East, United Kingdom B&Q Full time £27,500 - £44,540 per year

    OverviewShowroom Project CoordinatorPart time hours per week Permanent Contract starting 1st Feb 2026Shifts available Monday - Sunday, 7.00am pm UK Notional hourly rate £13.71 per hour B&Q CreweWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Junior CAD Technician

    5 days ago

    Crewe, Cheshire East, United Kingdom Integra People Full time £25,000 - £35,000 per year

    My client are a family-run façade business with modern facilities, a solid pipeline, and a clear growth plan and are investing heavily in design, compliance and people to stay ahead and keep raising standards.The CAD Technician role is hands-on and suited to someone who cares about detail and wants to develop in a technical environment. You will work...

  • Systems Engineer

    2 weeks ago

    Crewe, Cheshire East, United Kingdom SKA Observatory Full time £60,000 - £80,000 per year

    This role is based at the SKAO Headquarters at Jodrell Bank, Cheshire, UK and is a three year fixed term contract.At the SKAO we are coordinating a global effort to deliver one of the largest science facilities on the planet. The SKAO telescopes will be next-generation instruments that will help to answer key questions in astrophysics, drive technological...

  • Logistics Coordinator

    7 days ago

    Crewe, United Kingdom IMS Full time

    **Logistics Coordinator** Location: Crewe Reports to (Job Title): Head of Operations Department: SVR Operations **Job Purpose**: The main focus of the SVR division is to provide telematics solutions for our customers, to provide asset tracking and recovery in the event of theft. The Logistics Coordinators role is to plan installations for a variety of...

  • Operations Coordinator

    2 weeks ago

    Crewe, United Kingdom Radius Payment Solutions Full time

    **Operations Co-ordinator - Telematics Customer Service**: **Salary**:£23,850 + bonus **Location**:Arden Square, Crewe, CW1 6BD **Hours**: Monday-Friday 08:30am-17:00pm **Heard of us?** We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity...

  • Operational Fleet Coordinator

    1 week ago

    Crewe, United Kingdom AO.com Full time

    **More About theOperational Fleet CoordinatorRole**: Our Operational Fleet Coordinators play an integral part of the installations team, ensuring that our Engineers and Trainee Engineers have the right tools and equipment required to complete their daily tasks. As a Coordinator you will manage our engineerrotas and work with key stakeholders to ensure that...

  • Project Engineer

    3 days ago

    Crewe, United Kingdom Brampton Recruitment Ltd Full time

    The role for the Project Engineer will require you to provide technical support to the engineersOur client is a market-leading company in a niche sector who have been established for over 60 years, in the supply, manufacture, design, install and service of engineering equipment. They are currently looking for a dynamic and motivated individual to join their...

  • Hotel Maintenance Operative

    3 days ago

    Crewe, United Kingdom Crewe Arms Hotel Full time

    Job Summary: We are seeking a skilled and reliable Maintenance Person to join our team. The Maintenance Person will be responsible for performing various maintenance tasks to ensure the functionality and safety of our facilities. We are open to a full-time or part time position. **Duties**: - Perform routine maintenance tasks, such as repairing plumbing...

  • Engineering Technical Specialist

    7 days ago

    Crewe, United Kingdom Air Products Full time

    Join to apply for the Engineering Technical Specialist role at Air Products At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the...

  • Project Engineer

    1 week ago

    Crewe, United Kingdom Spectrum Gas Systems Ltd Full time

    **Project Engineer | Crewe CW1 | 40 hours standard | £22,000 to £40,000 commensurate with experience/knowledge** Spectrum Gas Systems Limited is a specialist company in a niche business sector. As such, the position is open to a wide variety of engineering disciplines. Spectrum Gas Systems Limited manufacture, fabricate, assemble, install, testing and...

  • Facilities Assistant

    2 weeks ago

    Crewe, United Kingdom Group Eleven Full time

    **Overview** **Responsibilities** - Maintain and repair facility equipment, including electrical systems and logic controllers. - Interpret and work from schematics to troubleshoot issues effectively. - Supervise and lead small teams during maintenance projects, ensuring tasks are completed efficiently and safely. - Provide excellent customer service to...

  • Onboarding Administrator

    3 days ago

    Crewe, United Kingdom SG World Ltd Full time

    **Who Are We ?** We are a family values established company with over 50 years’ experience that provides visitor management solutions, asset software and other B2B packages to a wide range of clients. In fact, you may have used one of our systems and never even known it! We are looking for a highly skilled Administrator to work as an Onboarding...

  • Engineer Analyst

    2 weeks ago

    Crewe, United Kingdom Assurant, Inc. Full time

    Engineer Analyst (Windows OS) Vulnerability Management Company: Assurant Location: Crewe, Cheshire, United Kingdom Date Posted: 2025-11-26T03:04:11Z Valid Through: 2026-02-24T03:04:11Z Employment Type: FULL_TIME Salary: N/A-N/A N/A per N/A Description Engineer Analyst (Windows OS) Vulnerability Management / Analyst Windows Server Vulnerability Engineer...