Residential Children's Worker

Residential Children's Worker

Work Location: Stoke on Trent (ST2 & ST7)

Salary Range: £27, , depending on experience and qualification)

Shift: 2on 4off (including sleeps + Bank shift)

Reports to: Registered Manager

About us

Make a real difference in a child's life every single day.

At Crystal Care Solutions, we provide high-quality residential care and supported accommodation for children and young people aged 8 to 25. With over a decade of dedicated service, we specialise in supporting young people with complex needs, trauma backgrounds, and emotional or behavioural challenges—offering them stability, growth, and hope for the future.

Established in 2007, we're proud to share that 50% of our homes are rated 'Outstanding' by Ofsted, a reflection of our unwavering commitment to quality care. In 2024, we were also honoured as the Exceptional Employer at the Stars of Social Care Awards—a testament to the supportive, inclusive, and empowering environment we've built for our team.

Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.

You'll play a critical role in creating a safe, nurturing environment where young people can heal, grow, and thrive. If you're motivated by purpose and personal development, this could be the opportunity for you.

Your Role

• Build positive, respectful relationships with children and young people.
• Support care plans, development goals, and emotional wellbeing.
• Promote safeguarding, routines, and behavioural boundaries.
• Engage young people in education, recreation, and daily life skills.
• Act as a key worker and lead shifts where appropriate.
• Maintain records and liaise with families and external professionals.

What we are looking for

Essential:

• Ability to build positive relationships with young people and colleagues.
• Resilience, adaptability, and calmness under pressure.
• Inclusive, rights-based approach to care.
• Excellent verbal and written communication skills.
• Competent in Microsoft Office (or willing to learn).
• Positive role model with integrity and professionalism.
• Flexibility to work shifts including weekends and sleep-ins.
• Full UK driving licence.
• Commitment to ongoing development.

Desirable:

• Experience working with children or vulnerable people.
• Level 3 Diploma in Residential Childcare (or equivalent).
• Knowledge of child development, trauma, and safeguarding.
• Familiarity with regulatory frameworks.

What we offer

• New Starter Bonus up to £1,000 for qualified Level 3 direct applicants (T&Cs apply)
• Level 3 Qualification Support (Residential Childcare pathway)
• Qualification Completion Bonuses
• Pension auto-enrolment
• Pay Care Scheme – cashback on medical expenses
• Employee Assistance Programme – 24/7 support
• Perkbox – discounts at high street and online retailers
• Long Service Awards (extra annual leave and bonus payment)
• Refer a Friend Scheme – earn rewards together
• Free meals on shift and paid DBS

Ready to apply? Quick apply through indeed

Join a team that truly puts children first and helps shape brighter futures.

Crystal Care Solutions is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to enhanced DBS checks and thorough pre-employment screening.

Job Types: Full-time, Permanent

Pay: £27,435.20-£36,576.80 per year

Benefits:

• Casual dress
• Company pension
• Discounted or free food
• Employee mentoring programme
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Store discount

Application question(s):

• Do you have a FULL UK Driving Licence?
• Are you looking for Sponsorship?
• Do you have any VISA Restrictions

Experience:

• working with Children and Young People: 1 year (preferred)

Work Location: In person