Service Administrator
3 days ago
Service Administrator – Temp to Perm
Location:
Chalfont St Peter
Pay:
£17 per hour
Hours:
Monday–Friday, 40 hours per week (Office-based)
Overview
We are seeking a proactive and organised
Service Administrator
to join an established engineering company based in Chalfont St Peter. This is a
temporary role with strong potential to become permanent
, offering stability, variety, and the chance to support a busy service and engineering team.
Key Responsibilities
- Coordinate service engineers' diaries, scheduling PPM and reactive callouts.
- Log service jobs, raise purchase orders, and update the internal CRM system.
- Handle inbound service requests via phone and email, ensuring timely response and resolution.
- Prepare job sheets, service reports, and basic quotations.
- Liaise with clients regarding appointments, updates, and follow-up communication.
- Track parts orders and ensure timely delivery to engineers or job sites.
- Support the Service Manager with general administrative duties.
- Maintain accurate records of completed works, invoices, and contract details.
Requirements
- Previous experience in a service admin, scheduling, or engineering admin role (preferred).
- Strong organisational skills with excellent attention to detail.
- Confident communicator with good customer service ability.
- Comfortable working in a fast-paced environment and managing multiple tasks.
- Proficient in Microsoft Office and basic admin software.
- Reliable, proactive, and happy to work full-time in the office.
What's On Offer
- £17 per hour depending on experience.
- 40 hours per week, Monday to Friday.
- Office-based role in Chalfont St Peter.
- Opportunity for the role to become permanent based on performance.
- Supportive team environment within a stable engineering business.
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