Administrator/Receptionist

1 week ago


Harrow HA, United Kingdom 32c8ed3d-78d0-4230-825a-6d0095f8a5cb Full time £24,252 - £35,000 per year

Job Overview

We are seeking a professional and organised Administrator/ Receptionist to join our team in a busy GP practice. The successful candidate will be the first point of contact for visitors and patients, providing excellent customer service and ensuring smooth administrative operations. This role offers an opportunity to work in a busy environment where organisational skills and attention to detail are highly valued. The position is suitable for individuals with prior office experience or those looking to develop their administrative skills further.

Responsibilities

  • Greet visitors and patients promptly and courteously, ensuring a positive first impression
  • Answer incoming phone calls with professionalism and courtesy, directing them appropriately
  • Booking appointments for patients with healthcare professionals
  • Manage the reception area, ensuring it remains tidy and welcoming at all times
  • Handle incoming and outgoing correspondence, including emails and postal mail
  • Assist with administrative duties such as filing, photocopying, and maintaining office supplies
  • Support team members with organisational tasks as needed to ensure efficient office operations

Qualifications

  • Previous office experience is preferred but not essential; training will be provided for the right candidate
  • Strong computer skills.
  • Experience with using EMIS software, PATCHS and Docman andvantaeous
  • Experience with data entry and clerical tasks demonstrating organisational ability
  • Excellent phone etiquette with clear communication skills
  • Good organisational skills with the ability to prioritise tasks effectively
  • Ability to work independently and as part of a team in a fast-paced environment

This role is ideal for organised individuals who enjoy engaging with people and supporting office functions. We value professionalism, attention to detail, and a proactive attitude in our team members.

Job Type: Full-time

Pay: From £12.21 per hour

Expected hours: No more than 35 per week

Benefits:

  • Bereavement leave
  • Company pension
  • Health & wellbeing programme
  • Sick pay

Work authorisation:

  • United Kingdom (required)

Work Location: In person



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