Reception Manager

1 week ago

Maritime Walk Southampton SO TL UK, United Kingdom Southampton Harbour Hotel Full time £30,000 - £40,000 per year

We're on the lookout for a charismatic and collaborative
Front of House Manager to lead our reception team at the stunning 5-star
Southampton Harbour Hotel.


With a salary of up to £38,000 DOE, this is a fantastic opportunity to join a
thriving luxury hotel and play a key role in delivering exceptional guest
experiences. You'll be a natural leader who inspires your team, drives high
standards, and brings energy and warmth to every guest interaction.

You'll be working alongside an outstanding leadership team
who are passionate about growing and evolving the hotel and you'll be right at
the heart of it.

Who we are…

Harbour Hotels is a collection of prestigious properties set
in some of the most beautiful locations across the South of England. Our luxury
portfolio includes coastal, countryside, and city hotels, each with its own
exciting restaurant concept and our signature HarSPA brand.

Named AA Hotel Group of the Year in 2018, we're growing fast and it's a
thrilling time to join our journey.

The role…

We have a superb opportunity for a Front of House Manager to
join our team. You'll be responsible for ensuring every guest receives a
seamless and memorable experience from the moment they arrive.

You'll be a confident communicator, skilled in complaint handling, and a true
motivator who leads by example. You'll bring at least 3 years' Front Office
experience at a supervisory level or above, with full knowledge of OPERA and a
strong grasp of billing, revenue posting, and guest feedback management.

Above all, you'll be passionate about hospitality and
committed to delivering excellence through collaboration and
inspiration, a warm and approachable manager, bringing your team with you every step of the way.

What's in it for you…

At Harbour Hotels, we're committed to creating a vibrant and
rewarding working environment. Here's what you'll enjoy as part of our crew:

Excellent
progression opportunities across the Harbour Hotels GroupBespoke
career development pathwaysCompetitive
salaryUnique
on-the-job training and internal promotion opportunitiesHotel
stay and F&B discounts across the groupAccess
to a dynamic benefits and discount platformEmployee
Assistance ProgrammeStylish
boutique uniform designed exclusively for Harbour HotelsComplimentary
meals while on duty

If you're ready to bring your leadership, passion, and
hospitality expertise to Harbour Hotels, we'd love to hear from you. Please
apply with your full and up-to-date CV below.

Please note: Only applicants eligible to work in the UK or
with a valid UK work permit/visa will be considered.

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