Current jobs related to SEO - Senior Infrastructure Engineer (Operational Tooling) - Swansea, City and County of Swansea - UK Government - Department for Transport

Details
Reference number

433319

Salary

£44,241

The base pay is £44,241. In addition to this the role includes a Digital and Data allowance of up to £13,159.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Senior Executive Officer

Contract type

Permanent

Business area

Infrastructure & Operation Services

Type of role

Digital

Information Technology

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Swansea

About the job
Job summary

Are you really passionate about IT?

Are you an experienced Infrastructure Engineer ready to embrace a new challenge?

If so, we would love to hear from you.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below

Find out more about what it's like working at the DVLA Driver and Vehicle Licensing Agency - Department for Transport Careers

Job description

The Driver and Vehicle Licensing Agency (DVLA) is a major organisation whose services reach into every household in the UK and is recognised as a government leader in its drive to embrace the digital age.

We are looking to recruit a Senior Infrastructure Engineer EMAS to join our team at Information Technology Services (ITS).

An Infrastructure Engineer designs, builds, manages, and supports the infrastructure services that underpin all internal user services and services to the public. Working in a team of infrastructure specialists and engineers, a Senior Infrastructure Engineer builds, administers, supports and maintains solutions as directed and according to departmental policy.

In this role you will primarily look after the applications and tooling, whilst managing and monitoring the infrastructure. Collecting data and sharing this with Service Management.

Your responsibilities will include but will not be limited to:

• Ensuring services are integrated, delivered, and operated as required.
• Working with and supporting third parties in providing infrastructure services.
• Working with technical architects to translate architectural designs into operations.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Open Sessions: Would you like to find out more about the role, the team and what it's like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on 21/10/25 at 12.30pm Sign up here:

Person specification

Required experience:

To be successful in this role you will need to have the following experience:

• You will bring a wealth of experience, enthusiasm, and a proactive mindset, coupled with a strong willingness to both share knowledge and embrace new technologies.
• You will have proven expertise in managing enterprise-level tools such as BMC TrueSight Operations Management, Capacity Optimisation, and Server Automation. Additionally, you will be familiar with ITSM platforms including BMC Discovery and ServiceNow.
• Your background will include strong stakeholder engagement skills, with the ability to influence and collaborate effectively across all levels of the organisation. You will also demonstrate excellent troubleshooting and problem-solving capabilities, along with the initiative to proactively identify and address emerging issues.
• Exceptional communication skills are essential, with the ability to adapt your messaging to suit a variety of audiences.
• You will be a highly motivated self-starter, confident in working independently and driving tasks forward with minimal supervision.

Working for the DVLA Digital Team

At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that'll wash across the nation. Here the work you're doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day.

To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog.

Additional Information

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Security Check

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.

Government Digital and Data Profession Pay Framework

The role is part of the Government Digital and Data profession and utilises an enhanced Capability–Based Pay Framework which provides access to a Digital and Data allowance.

The base pay is £44,241 In addition to this the role includes a Digital and Data allowance of up to £13,159.

The value of allowance awarded will be based on an assessment of your skills and experience as demonstrated through the selection process.

Here are more details on the pay framework.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• Systems Integration (Skill level: Practitioner)
• Troubleshooting and Problem Resolution (Skill level: Practitioner)
• Ownership and Initiative (Skill level: Working)

Benefits

Alongside your salary of £44,241, Driver and Vehicle Licensing Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Passionate, reliable and always willing to push yourself and those around you, you'll continue to seek improvement in your own role and challenge us too. Because we pride ourselves on how we approach your development. From training courses to specialist skills workshops and opportunities to grow your expertise, we thrive when you thrive. You can find out more about all of the above here alongside a full list of our benefits:

• Best in class learning and development tailored to your role
• An environment with flexible working options where we encourage a great work-life balance
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
• Generous employer contribution of 28.9%, depending on chosen pension scheme
• Digital communities with clear career frameworks
• On-site gym plus personal training available (membership applies)
• On-site nursery, restaurants and coffee bar
• 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 1 extra day for the King's birthday
• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
• Free parking

Find out more about the benefits of working at DfT and its agencies .

Things you need to know
Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

For this role you will need to submit a CV and personal statement of up to 750 words.

For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:

• A deep understanding and practical experience of ITIL best practices for managing IT Services.
• Experience in an Infrastructure/application support role – eg. Experience supporting enterprise applications.
• Experience in automation – deployments, fixes and patching.

The sift will take place from 27/10/25

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Managing a Quality Service & Delivering at Pace
• Experience – Administering Enterprise Tooling, such as monitoring and ITSM tools
• Technical – Systems Integration (Skill level: Practitioner), Troubleshooting and Problem Resolution (Skill level: Practitioner) & Ownership and Initiative (Skill level: Working)

The interviews will take place week commencing 03/11/25

Please note that the technical elements of the role will be assessed against Government Digital and Data Profession Capability Framework (Skills) which you will be able to access here.

This interview will be conducted in person at our DVLA Swansea office (DVLA, Longview Road, Morriston, Swansea, SA67JL) Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site .

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further Information on the selection process

Feedback on your application can only be provided if you attend an interview or assessment.

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.

AI Tools and Platforms

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our for more information on appropriate and inappropriate use.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you're deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

If your application is successful but you have been dismissed from the Civil Service within the last 12 months, your application could be removed at the pre-employment checking stage.

Vetting

For further information on National Security Vetting please visit the Demystifying Vetting website.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : ITS Recruitment Team
• Email :

Recruitment team

• Email :

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email:

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

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