Water Connections Customer Advisor
1 week ago
Make every drop of your potential count. Join our team. Based in Lincoln as a Water Connections Customer Advisor, to support the Developer Services Connections Manager in providing a comprehensive and seamless service to our customers.
In this varied role, you will provide a comprehensive and seamless service to our customers who require a connection to Anglian Water's existing water infrastructure. You will be the first point of contact and responsible for ensuring that all customer communications are positive and constructive, ensuring customer satisfaction and that decisions are made with commercial focus. You will handle customer calls and investigate and process email and postal enquiries based on customer or departmental demand.
You will also be responsible for maintaining our management systems and running daily reports to identify completed inspections so jobs can be progressed to the contractors for connection completion for our customers.
As a valued employee, you'll be entitled to:· Personal private health care
· 23 days annual leave – rising with length of service
· Flexible working
· Competitive pension scheme – Anglian Water double-matches your contributions up to 6%
· Bonus scheme
· Flexible benefits to support your wellbeing and lifestyle.
What does it take to be a Customer Advisor?· Ideally experience of using various IT systems
· Experience in a customer focused and administrative role, with excellent attention to detail and the ability to prioritise varying workloads
· Experience of providing excellent customer service and have an empathetic nature which comes naturally to you
· To be a confident communicator at all levels
· Having a commercial interest and understanding of our business will assist you in this role
Why Anglian Water?Here at Anglian Water we are one of the leading providers of water and water recycling services in the UK and our organisation is an industry benchmark for quality and customer service. But what makes us unique is our commitment to providing the development people need to make a real difference. Our career opportunities provide on-going learning and professional development within a challenging work environment, which provides a vital service for our customers.
Closing date: 21st October 2020Interview dates: Week commencing 2nd November 2020-
Water Connections Customer Advisor
1 week ago
Enterprise House, United Kingdom Anglian Water Services Full time £30,000 - £60,000 per year£23,194 per annumPermanentAnnualised hoursThis role is part time over 7 days. Please include a Cover Letter in your application to state how many hours you'd be happy to work.Make every drop of your potential countJoin our team based in Lincoln as a Water Connections Customer Advisor, to support the Developer Services Connections Manager in providing a...
-
Customer Service Advisor
1 week ago
Henderson House, United Kingdom Anglian Water Services Full time £25,000 - £35,000 per yearJob Title: Customer Service AdvisorLocation: HuntingdonBusiness Area: Anglian WaterContract: Permanent- Full and part time positions available- the choice is yours Please specify on your cover letter what hours/ days you are ideally looking forSalary: Competitive + BenefitsDo you want to join one of the happiest teams in the country? Our Metering Services...
-
Customer Service Advisor
1 week ago
Osprey House, United Kingdom Anglian Water Services Full time £20,588 per yearCustomer Service AdvisorFixed term Contract – 6 monthsLocation: Huntingdon with some home/office flexibility Salary: £20,588 Per AnnumTIDE Services Limited is part of the Anglian Water Group and comprises of three diverse and interesting brands - each operating in an ever-changing and challenging market. Joining TIDE Services Limited you will enjoy all...
-
Regional Control Centre Leader
1 week ago
Enterprise House, United Kingdom Anglian Water Services Full time £76,000 per yearCirca £76,000 per annum (Depending on skills & Experience)Full time 37 hrs a week / PermanentLincolnMake every drop of your leadership count. Join our teamWe're looking for a dynamic leader to take charge of our 24/7 Control Centre for Water Recycling, driving operational excellence and proactive risk management. This is a pivotal role where you'll provide...
-
In Day Scheduler
1 week ago
Enterprise House, United Kingdom Anglian Water Services Full time £25,000 - £40,000 per yearTo provide a timely response to all customer calls and ensure appropriate action is taken to resolve customer enquiry. Prioritise those calls that could constitute a risk to health or pollution which could impact on our customers or give adverse publicity. Provide excellent customer services to all Anglian Water customers, both external and internal. Sole...
-
Recruitment Advisor
1 week ago
Lancaster House, United Kingdom Anglian Water Services Full time £33,000 per yearCirca £33,000 dependent on skills and experienceFull Time6 months fixed term contractLocation: Huntingdon with regular travel to the office, events and sites across Cambridgeshire, Bedfordshire and EssexThe success of any business depends on its people and at Anglian Water recruiting talented people is at the forefront of everything that we do. To help us...
-
OT Infrastructure Engineer
1 week ago
Henderson House, United Kingdom Anglian Water Services Full time £36,000 - £42,000 per yearSalary £36,000 – £42,000 salary dependant on skills and experience Permanent Full time / 37 Hours a week + standby rota Home working and Huntingdon or Lincoln office Anglian Water offers a flexible approach, this role provides you the flexibility to work from home and from an Anglian Water office. Your base location will be in our...
-
Customer Leakage Support Agent
2 weeks ago
Lancaster House, United Kingdom Anglian Water Services Full time £45,000 - £60,000 per yearLocation: Lancaster House and HybridSalary: depending on skills and experience Contract: 12 months FTCAt Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploringWho we are? Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs...
-
Customer Advisor
2 weeks ago
Sunderland Enterprise Park, United Kingdom Avant Homes Full timeHere at Avant Homes, we look to constantly challenge the status quo in our relentless pursuit of new, better and different ways to be amazing! We are looking for people who share our passion and want to stand out from the crowd, take pride in what we do and be part of an energetic, values-driven and diverse team. Avant Homes are a HBF Five Star Rated...
-
Health, Safety and Wellbeing Advisor
6 days ago
Thorpe Wood House, United Kingdom Anglian Water one Alliance Full time £35,000 - £55,000 per yearHealth, Safety & Wellbeing Advisor – Make a Real Impact with the @one AllianceLocation: Peterborough / Hybrid / Site Visits Who are we?We're the @one Alliance – a ground-breaking collaboration between Anglian Water and seven industry-leading partners: Balfour Beatty, Barhale, Binnies, MMB, MWH Treatment, Skanska and SWECO. Together, we deliver over half...