Regional Control Centre Leader

1 week ago

Enterprise House, United Kingdom Anglian Water Services Full time £76,000 per year
Circa £76,000 per annum (Depending on skills & Experience)Full time 37 hrs a week / PermanentLincolnMake every drop of your leadership count. Join our team

We're looking for a dynamic leader to take charge of our 24/7 Control Centre for Water Recycling, driving operational excellence and proactive risk management. This is a pivotal role where you'll provide strategic and operational leadership, ensuring regulatory compliance, delivering Outcome Delivery Incentive targets (ODI's), and shifting our approach from reactive response to proactive risk preparation.

You'll lead Operational Risk Managers and support managers across the business, fostering a high-performance culture and embedding continuous improvement in incident and event management.

What will you be doing as Control Centre Leader?

  • Own escalation and coordination of events, ensuring timely and effective incident response and recovery.

  • Embed proactive risk monitoring, moving from alarms to predictive insights, and deliver tailored trend reporting and regulatory submissions.

  • Advance proactive intervention through playbooks, resourcing, and collaboration with partners (@one/IMR).

  • Establish robust engagement and performance frameworks, designing team structures and policies for 24/7 effectiveness.

  • Drive rapid restoration and post-event learning to continuously improve incident management.

What does it take to be a Control Centre Leader?

  • Senior leadership experience in Water Recycling operations or similar control room environments.

  • Proven ability to lead cultural and operational change and engage stakeholders effectively.

  • Strategic thinker with strong analytical and reporting skills.

  • Expertise in incident command and regulatory compliance.

As a valued employee, you'll be entitled to:

  • Full private healthcare with no excess

  • 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

  • A flexible working culture

  • Competitive pension scheme – we double-match your contributions up to 6% (for up to 18% combined)

  • Bonus Scheme

We're a purpose-led organisation committed to sustainability, innovation, and delivering long-term value for our customers and communities. In this role, you'll play a vital part in ensuring operational resilience and excellence.

Inclusion at Anglian Water

Join us and make a difference. We're committed to creating a workplace that reflects the diversity of our customers and communities. We proudly support the Social Mobility Pledge, Race at Work Charter, Armed Forces Covenant (Gold), Disability Confident scheme, and the Women's Utility Network.

Closing date: 14/12/25

#loveeverydrop

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