IT Sr. Director

One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems. Part of the One Identity Software group, One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts and control access. Our solutions enhance business agility while addressing IAM challenges within on-premises, cloud and hybrid environments. The combined entity delivers a complete portfolio of market-leading Identity Access Management, Privileged Access Management, and Identity Governance solutions. Now, customers can achieve identity-centric security with trusted, proven technology in each major category.

We are seeking a strategic and hands-on Director of Information Technology. This is a critical leadership role that will serve as the company's senior-most technology leader, effectively operating as the interim CIO. You will be responsible for the vision, strategy, and execution of our entire internal technology stack, including business applications, infrastructure, security, and end-user support.

Your initial and most critical mandate will be to rationalize and rebuild our Go-to-Market (GTM) application ecosystem. You will partner directly with Sales, Marketing, Customer Success, and Finance leaders to architect a scalable, efficient, and data-driven "lead-to-cash" process.  This role demands a leader who champions a "lean integration" philosophy. You will move us away from brittle, point-to-point custom code and toward a modern, API-first, and iPaaS-driven architecture. The ideal candidate is a strategic thinker who isn't afraid to roll up their sleeves, design a system architecture, and lead a team to execute it.

What You'll Do (Key Responsibilities)

Strategy & Leadership (Interim CIO Function):

• Develop and own the complete IT roadmap and strategy, aligning technology initiatives with core business objectives.
• Serve as the senior technology advisor to the executive leadership team, translating business needs into technical solutions.
• Manage the IT department's budget (OpEx and CapEx), optimizing for both cost-efficiency and strategic investment.
• Lead, mentor, and grow the IT team, fostering a culture of high performance, collaboration, and business partnership.
• Oversee all IT vendor relationships, contract negotiations, and procurement.

Go-to-Market (GTM) Application & Lean Integration:

• Lead the immediate discovery, audit, and strategic planning for our GTM application stack (e.g., Salesforce, Marketo/HubSpot, SalesLoft/Outreach, CPQ, etc.).
• Design and implement a "lean integration" architecture, leveraging modern iPaaS (Integration Platform as a Service) solutions to ensure reliable, scalable, and maintainable data flows.
• Partner with Sales Ops, Marketing Ops, and Finance to define and build a seamless and automated "lead-to-cash" data lifecycle.
• Eliminate data silos and manual processes, providing a "single source of truth" for GTM reporting and analytics.

Full-Stack IT Oversight (Infrastructure, Security, Support):

• Business Systems: Oversee the entire portfolio of corporate applications, including Finance (ERP), HR (HRIS), and GTM systems, ensuring they meet business needs.
• Infrastructure & Cloud: Manage all network, internal cloud (AWS/Azure), and on-premise infrastructure, ensuring high availability, disaster recovery, and performance.
• Information Security: Own the corporate information security and data privacy program. Lead compliance initiatives (e.g., SOC 2, ISO and ensure the company's data and assets are protected.
• End-User Support: Lead the IT operations and helpdesk team to provide exceptional, white-glove support to all employees, enabling productivity from onboarding to offboarding.

What You'll Bring (Qualifications)

Required:

• 10+ years of progressive experience in Information Technology, with at least 5+ years in a leadership role (Director, Sr. Manager) managing a team.
• Proven experience in a high-growth software or SaaS company ($100M - $500M+ revenue range).
• Deep GTM Systems Expertise: Hands-on-keyboard architecture and integration experience with Salesforce (required) and its surrounding ecosystem (e.g., Marketo, Pardot, HubSpot, CPQ tools, Customer Success platforms).
• Modern Integration Mastery: Demonstrable experience designing and building "lean integration" strategies. You must have experience replacing point-to-point connections with an iPaaS (e.g., MuleSoft, Workato, Boomi, Celigo) or a similar API-first methodology.
• Full-Stack Knowledge: Broad and deep understanding of infrastructure, cloud operations, network security, and modern IT helpdesk management.
• Executive Presence: Proven ability to communicate complex technical concepts to non-technical C-suite executives and business stakeholders.
• Strong financial acumen with experience managing departmental budgets.

Preferred:

• Experience reporting directly to a CEO or CFO.
• Hands-on experience with ERP (e.g., NetSuite, Sage Intacct) and HRIS (e.g., Workday, BambooHR) implementations and integrations.
• Partner with group CISO for critical information security audits and achieving compliance (SOC 2, ISO 27001, GDPR).
• BS or MS in Computer Science, Information Systems, or a related field.
• MBA is a strong plus.

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.Why work with us?

• Life at One Identity means collaborating with dedicated professionals with a passion for technology.
• When we see something that could be improved, we get to work inventing the solution.
• Our people demonstrate our winning culture through positive and meaningful relationships.
• We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
• Our team members' health and wellness is our priority as well as rewarding them for their hard work.

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in You can report job scams to the FTC ) or your state attorney general.