Office Administrator and Coordinator

Job Summary:

Company: Academy Music Group

Department: Head Office

Location: Brixton, London

Reports to: Office Manager

Working Hours: Full time 9am – 5pm

Contract Type: Fixed term, expected duration initially 12 months

Role Description

The Office Administrator and Coordinator plays a key role in ensuring the smooth and efficient running of Academy Music Group Head Office. Working closely with the Office Manager, you'll act as the main point of contact for staff, contractors, and visitors, maintaining a professional, well-organised and welcoming office and providing administrative and operational support to all areas of the business.

Who you are

Competencies / Skills / Knowledge / Experience

• Proven experience in reception and office administration.
• Excellent written and verbal communication.
• Customer service skills and experience.
• High proficiency in Microsoft Office, including Outlook, Word, Excel, SharePoint and general IT systems.
• Highly organised and able to manage multiple priorities, seeing tasks through to completion.
• Strong attention to detail, accuracy, and problem-solving ability.
• Proactive, reliable, and able to work independently while supporting wider teams.
• Good level of literacy and numeracy skills.
• Available to be in the office 5 days a week.
• First Aid and or/ Fire Marshal trained (desirable)

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• Interest in the live music industry.
• Reliable and punctual.
• Polite, enthusiastic, and proactive with strong ownership and accountability.
• Adaptable and eager to learn.
• Team player as well as being able to work independently.
• Ability to handle sensitive and confidential information with discretion.

What the role includes

• Main point of contact for permanent and visiting staff, contractors, greeting visitors in a friendly and professional manner and promptly informing the relevant people of their arrival.
• Manage office communications, including calls, emails, post and deliveries, ensuring timely distribution and responses.
• Oversee day-to-day office operations and being the first point of contact for office related matters including meeting room bookings, maintaining a clean, tidy and well-stocked office, coordinating cleaners and arranging for general maintenance of the office and equipment.
• Maintain and organise digital and physical filing systems and reports, including office access, updating and distributing monthly phone and email lists, internal guest ticket requests and complaints.
• Assist the Office Manager with administrative tasks such as circulating office comms, data entry, and other ad hoc duties when required.
• Assist the Office Manager with Health & Safety compliance, including conducting regular checks and fire alarm testing, maintaining records and coordinating employee inductions.
• Assist the Office Manager with staff travel and hotel bookings, courier bookings, purchases on company credit cards and business accounts and expense reconciliation.
• The role also entails regular engagement with a wide range of internal and external stakeholders.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.

AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

APPLICATION DEADLINE: Wednesday 10th November 2025. We reserve the right to close applications at any time so encourage early application where possible.