Administrator
2 weeks ago
Working hours:
Monday - Friday
12pm-6pm (office based)
Daily duties:
- Process customer orders for deliveries, installations and collections from key accounts (new job entry, existing job amendments, projects)
- POD management (App and paper PODs)
- Plan the service delivery using internal and external resources – liaise with planning department
- Liaise with customers, keeping the communication updated during all stages of the service delivery
- Answer all phone queries and direct them to the correct departments
- Manage the Goods In Bookings/Diary – manage all supplier deliveries into KET warehouses
- Deliveries/Goods Out – book deliveries with sites (via phone/email)
- Order required services from third party suppliers (e.g. toners, uniform)
- Troubleshoot problems arising with deliveries and provide solutions
- Deal with ad-hoc customer enquiries
- Sign off supplier invoices against customer services
- General office and ad-hoc office duties
- Assist Transport, Warehouse and Accounts departments, as and when needed
- Issue invoices
- Check drivers fuel and credit card receipts against invoices
- PCN record and payment (using company card)
- Use of Transport and Warehouse Software
Competencies
- Able to operate effectively in a high paced, service driven transport operation (mainly next day service)
- Possess a good understanding of all relevant legal compliance (UK transport)
- Comprehensive understanding all of areas of the supply chain
- Full understanding of transport and warehouse operational systems
Personal
- Attention to detail is crucial
- Excellent customer service
- Strong administrative skills
- Strong communication and analytical skills
- Problem solving and prioritising skills
KEY COMPETENCIES AND SKILLS
- Customer service
- Administrative duties
- Transport operations
- Detail conscious
- Safety compliance
- Strategy and planning
Job Types: Part-time, Permanent
Pay: £19,500.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Application question(s):
- Are you available to start ASAP? If not, when?
Experience:
- Administrative: 1 year (preferred)
Work Location: In person
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